Heilie Delgado
Portage,IN
Summary
Dynamic and service-oriented professional with proven organization and time management skills, honed as a Receptionist/Building Supervisor at Summit Park District. Expert in fostering positive client relations and maintaining a welcoming environment, while demonstrating exceptional verbal communication and a fast typing speed to enhance operational efficiency.
Overview
2
2
years of professional experience
Work History
Receptionist/Building Supervisor
Summit Park District
04.2024 - 10.2025
- Greeted and assisted visitors, ensuring positive first impressions of the organization.
- Maintained front desk area, ensuring cleanliness and professional appearance at all times.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Camp Counselor
Summit Park District
06.2024 - 08.2024
- Supervised campers during activities, ensuring safety and engagement.
- Facilitated team-building exercises to enhance group dynamics among participants.
- Developed and implemented daily schedules for camp activities, promoting structure and routine.
- Assisted in conflict resolution among campers, fostering a positive environment.
- Trained new counselors on operational procedures and best practices for camper care.
- Monitored camper behavior, providing feedback to promote personal growth and accountability.
- Collaborated with staff to evaluate program effectiveness and suggest improvements for future sessions.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
Education
Psychology
University of Illinois At Chicago
Chicago, ILArgo Community High School
Summit, IL05.2024
Skills
- Organization skills
- Time management
- Verbal and written communication
- Customer/Client relations
- Greeting and seating clients
- Spanish Speaking
- Typing speed
- Service-oriented mindset
Languages
Spanish
Native or Bilingual
Timeline
Camp Counselor
Summit Park District
06.2024 - 08.2024
Receptionist/Building Supervisor
Summit Park District
04.2024 - 10.2025
Psychology
University of Illinois At Chicago
Argo Community High School