Heily Alonso
Kissimmee,FL
Summary
Detail-oriented and dependable professional with strong critical thinking, problem-solving, and organizational skills. Experienced in customer service, cash handling, and compliance with health regulations. Passionate about helping others and ensuring positive experiences. Currently pursuing studies in Diagnostic Medical Sonography and seeking to transition into an administrative role to assist students in achieving academic success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Chipotle Mexican Grill
07.2024 - Current
- Completed opening and closing tasks, including workstation setup, cleaning, and restocking supplies
- Provided exceptional customer service and informed customers about daily specials
- Maintained organized work areas to ensure efficient operations and compliance with safety standards
- Organized dining areas with proper setup for guest satisfaction
Crew Member
Twistee Treat Posner
01.2022 - 10.2022
- Handled cashier duties, including processing orders, payments, and providing change
- Adhered to food safety and health department regulations during food preparation
- Prepared specialty beverages, including coffee drinks, smoothies, and milkshakes, meeting company standards
Education
Associate of Science - Diagnostic Medical Sonography
Valencia College
Kissimmee, FL01.2028
High School Diploma - undefined
Professional & Technical High School
Kissimmee, FL05.2024
Certificate - Computer Networking and Telecommunications
Osceola Technical College
Kissimmee, FL05.2024
Skills
- Inventory Management & Restocking
- Customer Service Excellence
- Health Code Compliance
- Cash Handling & Drive-Thru Operations
- Information Technology & Networking
- Organizational and Time Management Skills
- Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook)
Certification
Microsoft Office Specialist (Word, PowerPoint, Outlook)
LANGUAGES
English: Native/Bilingual
Spanish: Professional
Accomplishments
- 1st Place Winner in Networking Competition
- Volunteering at Memorial Hart Library
OBJECTIVE
Motivated and detail-oriented individual seeking an administrative role in scholarship management to utilize organizational skills, passion for helping students, and technical expertise to support academic success.
Timeline
Crew Member
Chipotle Mexican Grill
07.2024 - Current
Crew Member
Twistee Treat Posner
01.2022 - 10.2022
High School Diploma - undefined
Professional & Technical High School
Certificate - Computer Networking and Telecommunications
Osceola Technical College
Microsoft Office Specialist (Word, PowerPoint, Outlook)
Associate of Science - Diagnostic Medical Sonography
Valencia College
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