Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Heily Hernandez

Bryan,TX

Summary

Personal Shopper at Walmart with a proven track record of customer satisfaction through order fulfillment and strategic planning. Skilled in client support and attention to detail, consistently achieving high accuracy in order selection while maintaining professionalism in a fast-paced environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into new field and contribute effectively in diverse roles.

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Personal Shopper

Walmart
07.2022 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Education

Medical Assistant - CMA

NHA
College Station, TX
04-2025

High School Diploma -

Rudder High School
Bryan, TX
05-2022

Skills

  • Client support
  • Attention to detail
  • Strategic planning
  • Decision-making
  • Comprehensive documentation skills
  • Verbal and written communication
  • Effective listening
  • Prioritizing tasks
  • Effective team collaboration
  • Workplace professionalism
  • HIPAA compliance
  • Medical terminology knowledge
  • Patient scheduling
  • EMR / EHR
  • Vital signs monitoring
  • Phlebotomy
  • CPR
  • Phlebotomy techniques
  • Immunization administration
  • Specimens collection and processing
  • Laboratory specimen collection
  • Professionalism and ethics
  • Medical office administration
  • Fluent in [languages]

Certification

  • CNA - Certified Nurse Assistant
  • PCT- Patient Care Technician

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Personal Shopper

Walmart
07.2022 - Current

Medical Assistant - CMA

NHA

High School Diploma -

Rudder High School

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