Helana Walker
Wyandotte,MI
Summary
Hardworking bilingual employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Food Waiter
Xochimilco Authentic Mexican Restaurant
Detroit, MI
04.2024 - 04.2025
- Provided excellent customer service by anticipating needs of guests, responding quickly to requests, addressing complaints tactfully, and thanking customers for their patronage.
- Communicated effectively with kitchen staff concerning order status updates or special requests from customers.
- Received payment by credit card or cash and returned appropriate change to customers.
Personal Assistant
Private Family Care
Grosse Ile Township, MI
01.2023 - 05.2023
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Cooked nutritious meals to promote healthy diet and nutrition
- Read books and assisted the children with baths
- Took notes and direction from parents on the children's daily activities
Intern
F&M Construction
Redford, MI
12.2021 - 12.2022
- Directed customer communication to appropriate department personnel.
- Ran errands and kept office tidy and clean.
- Helped with appointments and meetings.
- Provided office support to CEO
- Prepared invoices and memos.
Education
High School Diploma -
Lakeshore Virtual School
Gibraltar06.2022
Skills
- Customer service
- Hospitality
- People skills
- Server
- Listening
- Self-Motivated
Languages
Spanish
Professional
Volunteer Work
Worked a month in Celaya, Mexico as an assistant teaching children English as a second language
Timeline
Food Waiter
Xochimilco Authentic Mexican Restaurant
04.2024 - 04.2025
Personal Assistant
Private Family Care
01.2023 - 05.2023
Intern
F&M Construction
12.2021 - 12.2022
High School Diploma -
Lakeshore Virtual School
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