Helem Maldonao
Mayfield,UT
Summary
Personable and dedicated Customer Service Representative experience in retail industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, problem solving and committed job seeker.
Overview
2
2
years of professional experience
Work History
Front End Customer Service Associate
Gunnison Market
Gunnison, UT
02.2022 - Current
- Accepted cash and credit card payments, issued receipts and provided change.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Performed cashier duties when necessary, including handling money accurately and efficiently.
- Greeted customers warmly upon entering the store or on the phone call.
- Utilized computer systems effectively in order to retrieve information quickly and accurately.
- Resolved customer complaints in a professional manner.
- Demonstrated strong problem-solving skills when addressing customer issues.
- Developed knowledge of products available for sale to better assist customers.
Pharmacy Assistant
Gunnison Market
Gunnison, UT
02.2023 - 09.2023
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Processed payments from customers using cash registers and debit and credit card terminals.
Education
High School Diploma -
Gunnison Valley High School
Gunnison, UT05-2023
Some College (No Degree) - Radiology Technician
Snow College
Ephraim, UTSkills
- Customer Relationship Building
- Professional Appearance
- Strong Work Ethic
- Complaint Handling
- Customer experience management
- Customer Service
Affiliations
- Outdoors
- Reading
- Entertainment
Languages
English
Full Professional
Spanish
Native/ Bilingual
Accomplishments
- Business Owner
References
References available upon request.
Timeline
Pharmacy Assistant
Gunnison Market
02.2023 - 09.2023
Front End Customer Service Associate
Gunnison Market
02.2022 - Current
High School Diploma -
Gunnison Valley High School
Some College (No Degree) - Radiology Technician
Snow College
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