Helen Akinyooye
Malverne,NY
Summary
Experienced administrative professional with over 25 years supporting construction inspection and compliance operations. Led coordination of high-profile NYC school construction projects managing 50+ inspectors and ensuring workflow efficiency and safety standards. Skilled in compliance documentation, budget tracking, stakeholder communication, and process optimization for public sector infrastructure projects. Proven ability to streamline departmental operations, manage budgets, and support executive-level functions to enhance organizational performance.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Senior Staff Support
NYC School Construction Authority (SCA), Construction Inspection Division
03.2016 - Current
- Coordinated high-profile school construction projects, managing workflows for 50+ inspectors, ensuring timely project delivery and compliance with safety standards.
- Improved operational efficiency by implementing streamlined processes for inspection documentation and reporting.
- Tracked and managed budgets, maintaining compliance documentation through effective data management systems.
- Facilitated communication between public and private stakeholders, enhancing stakeholder engagement and compliance enforcement.
- Trained and supervised staff, aligning departmental operations with organizational goals and improving team performance.
Director of Administrative Services
Queens Educational Services
09.2011 - 03.2016
- Directed departmental operations to enhance organizational efficiency and service delivery for over 150 employees.
- Managed a $1M budget, achieving a 15% cost reduction through strategic financial oversight and negotiations with vendors.
- Implemented new administrative procedures, improving workflow efficiency by 30% and reducing processing time for requests.
- Facilitated communication among senior executives, providing critical analysis of financial and operational data to inform decision-making.
- Strengthened employee performance through leadership training programs, resulting in a 25% increase in staff satisfaction ratings.
- Oversaw compliance with internal policies and procedures, ensuring 100% adherence to operational standards.
Administrative Assistant
NYC Department of Buildings
11.1999 - 11.2009
- Processed and expedited permits and Certificates of Occupancy, ensuring timely delivery for high-profile projects involving C-level executives.
- Maintained compliance documentation and verified inspections for plumbing, boiler, and signage, enhancing operational efficiency.
- Managed executive-level support, including attendance at key meetings and direct reporting to senior management.
- Delivered exceptional customer service while maintaining frequent public contact, improving stakeholder engagement and satisfaction.
- Performed comprehensive data entry, document processing, and filing, ensuring organized record-keeping and compliance with safety standards.
Education
Associate in Liberal Arts and Science - undefined
Hostos Community College
02.1997
Skills
- Project management
- Data analysis
- Communication
- Organization
- Problem-solving
- Management
- Administrative Skills: Workflow Management, Compliance Documentation, Operational Efficiency, Project Delivery, Data Management, Permit Processing
- Technical Skills: Microsoft Office, Teams, IFA, BCC 20, DOB NOW
- Business Skills: Budget Management, Staff Training and Development, Stakeholder Engagement, Procurement Negotiation
Affiliations
African American Committee at SCA
Certification
- OSHA 4-hour Scaffold Training 2025
- CPR 2022
Timeline
Senior Staff Support
NYC School Construction Authority (SCA), Construction Inspection Division
03.2016 - Current
Director of Administrative Services
Queens Educational Services
09.2011 - 03.2016
Administrative Assistant
NYC Department of Buildings
11.1999 - 11.2009
Associate in Liberal Arts and Science - undefined
Hostos Community College
Tools
- Microsoft Office
- Teams
- DOB NOW
- IFA, BCC 2.0
Interests
Yoga, Travel
Tools
- Microsoft Office
- Teams
- DOB NOW
- IFA, BCC 2.0