Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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HELEN ALONSO

Miramar,United States

Summary

An accomplished Paralegal with more than 23 years of experience in the Legal industry eager for a career change. Looking to utilize my skills in communications, customer service, attention to detail, office equipment, accountability, and organization skills in a professional and challenging environment. Highly passionate about relationship building, teamwork, and am keen and very willing to learn and develop new skills. I am reliable and dependable often seeking new responsibilities and looking to advance in those areas.

Overview

25
25
years of professional experience

Work History

Legal Assistant

Kelley Kronenberg
Davie
09.2019 - 10.2023
  • Worked to create and maintain a welcoming and easy-going environment for my unit team members.
  • Maintained excellent communication and addressed any concerns from adjusters in a professional and courteous manner.
  • Attended webinars to learn about changes in statutes/laws and learned new tools to work more efficiently.
  • Litigation Paralegal for the entire unit handling a high volume of files in a fast paced work environment.
  • Assisted unit receptionist with answering phones and new client data entry when needed.
  • Managed case files and maintained organized documentation for legal proceedings.
  • Assisted attorneys in preparing legal documents, ensuring compliance with court requirements.
  • Drafted correspondence and reports, enhancing communication between clients and legal teams.
  • Trained new staff on office procedures and software tools, fostering a collaborative work environment.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.

Legal Assistant

Law Offices of Woodard & North
Miami
11.1998 - 09.2019
  • Handled clerical, administrative and paralegal duties.
  • Office manager dedicated to create and maintain a positive and stress-free environment for all firm members.
  • Maintained inventory of all office supplies ensuring all supplies were in stock and available when needed.
  • Controlled and reviewed all invoices for office supplies to ensure vendor charges are accurate.
  • Provided excellent customer service and communication skills to all parties in the case.
  • Conducted all conferences with clients in preparation of EUO's, Depositions and Trials.
  • Effectively handled all emergency concerns for attorneys.
  • Addressed any concerns from clients in a professional and courteous manner.
  • Maintained confidentiality of employee files.
  • Scheduled and confirmed all appointments.
  • Litigation Paralegal for the entire firm handling a high volume of files.
  • Client intake and meetings for all Spanish speaking clients.
  • Prepared all discovery responses with clients ensuring all needed discovery documents were submitted in a timely manner.
  • Implemented process improvements that streamlined document management workflows across our team.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
  • Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
  • Trained new staff on office procedures and software tools, fostering a collaborative work environment.
  • Reviewed incoming legal documents for accuracy, contributing to overall quality assurance efforts.
  • Negotiated client outstanding balances to obtain maximum return for client.
  • Generated Closing Statements at time of settlement.

Education

Associate Degree - Legal Assistant

Miami-Dade Community College
04.2000

Skills

  • Ability to Multitask
  • Accountability
  • Adaptability
  • Attention to Detail
  • Communication
  • Computer Skills
  • Customer Service
  • Decision Making
  • Fast Learner
  • Interpersonal Communication
  • Leadership Skills
  • Microsoft Proficient
  • Organization Skills
  • Problem Solving
  • Relationship Building
  • Teamwork
  • Self-Starter
  • Time Management
  • Work Ethic

LANGUAGES

English
Spanish

Timeline

Legal Assistant

Kelley Kronenberg
09.2019 - 10.2023

Legal Assistant

Law Offices of Woodard & North
11.1998 - 09.2019

Associate Degree - Legal Assistant

Miami-Dade Community College
HELEN ALONSO