Helen Bernal
San Antonio,Texas
Summary
Customer service at homeSan Antonio, TX I have been out of the work force for sometime, due to a cervical laminectomy neck surgery whichwould take years to recover from and an auto immune illness that has taken some time to get undercontrol which is similar to Multiple Sclerosis. I have better control with medications and bettereating.However, I am excited to return at the present time.Throughout my working career I have assisted clients in their search for some safety and aid inrestoring them to live a way to have some dignity, whether in an apartment of their own or placementin a group home when independent living is not possible.Authorized to work in the US for any employer
Overview
36
36
years of professional experience
1
1
Certification
Work History
Receptionist
Almita Montessori School
04.2015 - 11.2015
- Initially, it was my position to set up office and prepare applications with school information, enter information into computer
- Receive new enrollment of children for Montessori school and help fill out application and speak with director if more information is needed, answer phones schedule appointment with director if needed.
Rights Advocate Legal Assistant
Nevada Disability Advocacy
10.2003 - 11.2008
- Originally hired as receptionist, which entailed phones
- Scheduling visits with legal services when necessary and or social services
- After a review of my work experience the position was offered position of Rights Advocate and legal assistant
- Contact with mentally ill clients that were admitted thru E R services, unfortunately required treatment and a short hospital stay
- Attend court with clients to secure treatment and benefits,as well as placement into apartments or group homes
- Work with Social services to secure services.
Adult Probation Officer
Tucson Adult Probation
10.1998 - 01.1999
- Under supervision, It I had scheduled visits with probationers , either monthly or bi monthly as needed
- Attend court hearing to determine when probationers were being revoked and return to incarceration
- Write reports regarding these hearings and visits and necessary payments for restitution requirements mandated by court
- Offer outside services available for probationers as needed.
Receptionist Project
H.O.M.E
02.1996 - 10.1997
- Answer phones, dispense funds to clients with mental health issues
- Support clients with obtaining benefits , schedule moves and set up utilities for clients
- Assist clients with obtaining mental health support.
Nurse's Aide
El Rio Community Health Center
10.1979 - 11.1985
- Initial position was as a pediatric nurses aid for three years, taking vitals of newborns to sixteen year old
- Weight, length, plus reports from deliveries at hospital
- Establishing good rapport with patients and parents
- Able to make assessments of those walking into without appointments, with doctors direction
- My physician left clinic and I became a float
- This meant I would be going to other areas , Obstetrics, podiatry,triage, as well as travel to satellite offices.
Accounting Clerk
El Rio Community Health Center
10.1979 - 08.1981
- My duties were to open mail , date and time stamp
- Attach the statements to payments received and file away accordingly
- Answer phones take messages
- I helped to create a billing program to bill medicare and enter into computer.
Education
Bachelor of Science -
Clinton University
Clinton, IAAugust.2012
Associates - Criminal Justice
Pima Community College
Tucson, AZAugust.1996
Skills
- Medical office background
- Computer experience
- Phone experience
- Copy and fax experience
Certification
- Medical Terminology
- Behavioral Health (6 years)
- Medical Office Experience (10+ years)
- Patient Care (6 years)
- Vital Signs
- Medical RecordsCertifications and LicensesCertified Medical AssistantPresentCPR Certification
Timeline
Receptionist
Almita Montessori School
04.2015 - 11.2015
Rights Advocate Legal Assistant
Nevada Disability Advocacy
10.2003 - 11.2008
Adult Probation Officer
Tucson Adult Probation
10.1998 - 01.1999
Receptionist Project
H.O.M.E
02.1996 - 10.1997
Nurse's Aide
El Rio Community Health Center
10.1979 - 11.1985
Accounting Clerk
El Rio Community Health Center
10.1979 - 08.1981
Bachelor of Science -
Clinton University
Associates - Criminal Justice
Pima Community College
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