Summary
Overview
Work History
Education
Skills
Timeline
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Helen Combs

Charlestown,IN

Summary

Efficient billing professional with 33 years of experience.

Organized and dependable.

Willingness to take on added responsibilities to meet team goals.

Experience with multi physicians office's.

Experience working with medical billing companies.

Overview

12
12
years of professional experience

Work History

Refund Specialist

UofL Physicians
05.2017 - Current
  • Reconcile patient accounts prior to processing refunds to patients.
  • Request offsets with insurance companies.
  • Issue refund checks to insurance companies.
  • Process insurance request and issue refunds.
  • Research and reconcile credit balance accounts and process adjustments as needed.

A/R BILLING

UofL Physicians
LOUISVILLE, KY
06.2011 - 05.2017
  • Prepar and submit medical claims to insurance companies.
  • Correct rejected claims.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Respond to correspondence from insurance companies and patients.
  • Handle claim denials and appeals.
  • Resolve patient billing questions.
  • Post and adjust payments from insurance companies and patients.
  • Work A/R outstanding reports.
  • Request refunds to patients.
  • Request insurance refunds.
  • Insurance payment posting

Education

High School Diploma -

Parkview High School
Lilburn, GA
01.1986

Skills

  • Effective Communication
  • Problem Solving
  • Compliance Awareness
  • Dispute Resolution
  • Critical Thinking
  • Professionalism
  • Data Entry Accuracy
  • Attention to Detail
  • Analytical Thinking

Timeline

Refund Specialist

UofL Physicians
05.2017 - Current

A/R BILLING

UofL Physicians
06.2011 - 05.2017

High School Diploma -

Parkview High School

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Helen Combs