Summary
Overview
Work History
Education
Skills
Timeline
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HELEN ENCARNACION

Paterson,New Jersey

Summary

Seeking to apply hands-on experience in administrative support and customer service skills in a collaborative work environment. Open to both independent and team-driven work settings. Experienced in elevating operational efficiency and customer service standards.

Overview

2
2
years of professional experience

Work History

HR Administrative Assistant

Market Basket
01.2022 - 06.2022
  • Upgraded filing system for efficient document retrieval
  • Managed financial transactions including invoices, statements and reimbursements
  • Maintained office supplies inventory, ensuring no out-of-stock situations
  • Conducted bookkeeping and analyzed monthly store reports
  • Accurately processed cash, check, and credit card transactions
  • Assisted customers in locating items and understanding promotions
  • Adapted schedule to meet varying store needs
  • Resolved customer complaints efficiently.

Processing Center Seasonal Associate

Victoria's Secret
06.2023 - 09.2023
  • Prepared merchandise to be floor-ready, following brand standards
  • Assisted with various store projects including markdowns and re-ticketing
  • Maintained cleanliness and organization of the processing center
  • Collaborated effectively with team members and completed tasks independently
  • Maintained safe work environments in compliance with safety guidelines
  • Achieved productivity standards post-training.

Education

Current - B.S. Business Management

Berkeley College
Woodland Park, NJ

High School Diploma -

Passaic County Technical Vocational Institute
Wayne, NJ
06.2022

Skills

  • Leadership: Supervised discount and Inventory structures, improved office systems
  • Customer Relations: Assisted customers, managed programs
  • Technical: Microsoft Office Suite, data management, record-keeping
  • Financial: Accurate payment processing, invoice management, employee reimbursements
  • Process Improvement: Enhanced filing systems, optimized workflows

Timeline

Processing Center Seasonal Associate

Victoria's Secret
06.2023 - 09.2023

HR Administrative Assistant

Market Basket
01.2022 - 06.2022

Current - B.S. Business Management

Berkeley College

High School Diploma -

Passaic County Technical Vocational Institute

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HELEN ENCARNACION