Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen Encarnacion

Paterson,NJ

Summary

Motivated and detail-oriented with experience in customer service, financial transactions, and administrative tasks. Eager to apply organizational and communication skills in an HR Administrative Assistant role where I can contribute and support HR functions while gaining valuable professional experience.

Overview

2
2
years of professional experience

Work History

Educator

Lululemon
10.2023 - 01.2024
  • Provided exceptional customer service by engaging with guests and demonstrating in-depth product knowledge of technical features and benefits.
  • Developed strong relationships with guests, leading to increased loyalty and return visits.
  • Restocked merchandise, processed deliveries, and handled transactions
  • Worked with team members to meet and exceed weekly and monthly sales targets
  • Maintained a clean and organized store environment to improve the shopping experience for guests.

Processing Center Seasonal Associate

Victoria's Secret
06.2023 - 09.2023
  • Prepared merchandise to be floor-ready, following brand standards.
  • Assisted with various store projects including markdowns and re-ticketing.
  • Maintained cleanliness and organization of the processing center.
  • Collaborated effectively with team members and completed tasks independently.
  • Maintained a safe work environment in compliance with safety guidelines.
  • Achieved productivity standards post-training.

HR Administrative Assistant

Market Basket
01.2022 - 06.2022
  • Upgraded filing system for efficient document retrieval.
  • Managed financial transactions including invoices, statements and reimbursements.
  • Maintained office supplies inventory, ensuring no out-of-stock situations.
  • Conducted bookkeeping and analyzed monthly store reports.
  • Accurately processed cash, check, and credit card transactions.
  • Assisted customers in locating items and understanding promotions.
  • Adapted schedule to meet varying store needs.
  • Resolved customer complaints efficiently.

Education

Current - B.S. Business Management

Berkeley College
Woodland Park, NJ

High School Diploma -

Passaic County Technical Vocational Institute
Wayne, NJ
06.2022

Skills

  • Customer Relations: Customer service, Relationship Building, Loyalty Enhancement, Managed Programs
  • Leadership: Supervised discount and Inventory Management
  • Financial: Invoice and Reimbursement Processing, Bookkeeping, Payment Transactions
  • Technical: Microsoft Office Suite, Data Entry, Record-Keeping
  • Office Management: Restock office supplies, Delivery Processing, Filing system management
  • Languages: English and Spanish

Timeline

Educator

Lululemon
10.2023 - 01.2024

Processing Center Seasonal Associate

Victoria's Secret
06.2023 - 09.2023

HR Administrative Assistant

Market Basket
01.2022 - 06.2022

Current - B.S. Business Management

Berkeley College

High School Diploma -

Passaic County Technical Vocational Institute

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Helen Encarnacion