Helen Gilchrist
Salisbury,NC
Summary
Dynamic cashier with proven expertise at Walmart, recognized for enhancing customer satisfaction through exceptional service and effective issue resolution. Skilled in cash handling and team collaboration, I consistently maintained balanced cash drawers while fostering strong customer relationships, contributing to increased repeat business and a positive shopping experience.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in Desired Position role.
Overview
3
3
years of professional experience
Work History
Cashier
Foodlion Grocery Store
02.2025 - 06.2025
- Collaborated with team members to streamline checkout procedures during peak hours.
- Monitored inventory levels at the register, reporting discrepancies promptly to management.
- Implemented promotional displays at checkout to drive sales and improve customer engagement.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Walmart
11.2023 - 06.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash and credit payments accurately, ensuring balanced cash drawers.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Trained new cashiers on register operations and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Cashier
Murphy USA
09.2022 - 07.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash and credit payments accurately, ensuring balanced cash drawers.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Trained new cashiers on register operations and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
Medical Billing And Coding -
University of Phoenix
Arizona City, AZNorth Rowan High
Spencer, NC06.2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Payment processing
- Product restocking
- Refunds and exchanges
- Product knowledge
- Issue resolution
- Complex Problem-solving
Timeline
Cashier
Foodlion Grocery Store
02.2025 - 06.2025
Cashier
Walmart
11.2023 - 06.2024
Cashier
Murphy USA
09.2022 - 07.2023
Medical Billing And Coding -
University of Phoenix
North Rowan High
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