Summary
Overview
Work History
Education
Skills
Certification
Walking, Reading
Timeline
CustomerServiceRepresentative

Helen Hodges

Amarillo,TX

Summary

Dynamic Customer Service Representative with proven expertise at AIG Inc, excelling in customer relations and data entry. Recognized for exceptional active listening and critical thinking skills, consistently enhancing client satisfaction and streamlining processes. Adept at managing invoicing and deposits, contributing to efficient operations and positive customer experiences.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Diligent Desired Position with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

2022
2022
years of professional experience
1
1
Certification

Work History

Customer Service Representative

W&B Services Formly Fleet Refrigrrstion

Customer service, answer phones, directed calls, cumputer data, invoicing, deposits for bank, filing, typing, 10 key by touch.

Customer Service Representative

AIG Inc
03.2015 - 03.2021

Customer service, answer phones, directed calls, cumputer data, invoicing, deposits for bank, filing, typing, 10 key by touch.

Education

Busuness And Office

Northwest Area Vo-Tech
Alva, OK
05.1976

Basic Academics

South Barber High School
Kiowa, KS
05.1974

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations

Certification

Certificate for completion of Business and Office.

Walking, Reading

I wslking in the out doors seeing God's creation. Reading a good mystery or romace novel.

Timeline

Customer Service Representative

AIG Inc
03.2015 - 03.2021

Customer Service Representative

W&B Services Formly Fleet Refrigrrstion

Busuness And Office

Northwest Area Vo-Tech

Basic Academics

South Barber High School
Helen Hodges