Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
CustomerServiceRepresentative

Helen Klenert

Orono,Maine

Summary

Dedicated student with technical office skills, including customer service work, data logging, and email and phone communication.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

WeGotSoccer
05.2022 - 01.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Answered customer telephone calls and emails promptly to avoid on-hold wait times
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Assisted with internal company affaires

Field Assistant

University Of Maine
09.2021 - 11.2021
  • Harvested and processed crops
  • Kept a clean work environment, including machinery
  • Ran nutrient and quality tests on crops
  • Logged and analyzed data collected data

Camp Counselor

College Gate
07.2021 - 08.2021
  • Worked with children of varying ages
  • Led groups of children safely through variety of camp activities
  • Designed fun and enriching learning activities for campers while maintaining an organized and clean classroom
  • Communicated with parents about campers' daily activities

Nanny

Hired Privately
08.2019 - 03.2020
  • Supported children in play activities, meals and homework
  • Transported children to and from extracurricular activities
  • Organized home after activities by picking up toys and straightening up play room
  • Built a positive environment to support children with social and emotional growth

Crew Member

Dunkin' Donuts
09.2017 - 07.2019
  • Provided excellent customer service by greeting customers, providing product recommendations, and meeting quality expectations
  • Took orders, prepared food and drinks, and collected payments
  • Kept food preparation area, equipment and utensils clean and sanitary
  • Worked front counter, drive-thru and other areas of the recusant

Education

Bachelor of Arts - Political Science And Women And Gender Studies

University of Maine
Orono, ME
12.2023

Skills

  • Microsoft PowerPoint
  • Microsoft Office
  • Everest Software
  • Order Fulfillment

Volunteer Work

Massachusetts Girls State Volunteer Counselor. Dedicated to facilitating a one week, state government simulation for young women annually

Timeline

Customer Service Representative

WeGotSoccer
05.2022 - 01.2023

Field Assistant

University Of Maine
09.2021 - 11.2021

Camp Counselor

College Gate
07.2021 - 08.2021

Nanny

Hired Privately
08.2019 - 03.2020

Crew Member

Dunkin' Donuts
09.2017 - 07.2019

Bachelor of Arts - Political Science And Women And Gender Studies

University of Maine

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Helen Klenert