Helen Krawza
Lavonia,GA
Summary
Detail-oriented Emergency Communications Operator with expertise in incident management protocols and critical information relaying. Proven ability to coordinate effective emergency responses and ensure quality assurance in communication processes.
Overview
1
1
Language
1
1
Certification
2
2
years of post-secondary education
28
28
years of professional experience
Work History
Emergency Communications Operator
SK Battery America
Commerce, GA
02.2022 - Current
- Monitored emergency communications for timely response coordination.
- Operated radio systems to relay critical information effectively.
- Assisted in developing communication protocols for incident management.
Teen Advocate
Counseling on domestic allowance
Hartwell, Georgia
08.2021 - 02.2022
- Advocated for teen rights and needs in domestic allowance discussions.
- Facilitated workshops on financial literacy and budgeting for youth.
- Collaborated with community organizations to provide resources for teens.
Cook's Assistant
North GA Tech
Clarkesville, Georgia
03.2021 - 08.2021
- Supported chefs by organizing supplies and ensuring efficient workflow during service.
- Assisted in meal preparation by chopping vegetables and assembling ingredients.
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
Cook Shift Leader
Toccoa Falls College
Toccoa, Georgia
05.2019 - 03.2021
- Supervised kitchen staff during meal preparation and service shifts.
- Coordinated food production schedules to ensure timely meal delivery.
- Trained new cooks on safety procedures and kitchen protocols.
Processor Operator
Baker And Taylor Books
Commerce, California
08.2014 - 05.2019
- Operated machinery for book processing and distribution tasks.
- Performed quality control inspections to verify product specifications. on finished products for accuracy.
- Managed inventory levels and organized stock within the warehouse.
Deli/Bakery Clerk
Kroger
Jefferson, GA
05.2012 - 08.2014
- Prepared various baked goods following established recipes and safety guidelines.
- Assisted customers with product selection and inquiries in the bakery department.
- Maintained cleanliness and organization of the bakery display cases and work areas.
Caregiver
Private Care
Carnesville, Georgia
05.2010 - 07.2014
- Provided compassionate care to clients in daily activities and personal hygiene.
- Assisted clients with mobility and transportation to appointments and outings.
- Administered medication according to healthcare plans and schedules.
Receptionist
Law office of Palmore and Boeing and Associates
Athens, GA
11.2007 - 05.2010
- Scheduled appointments and maintained attorney calendars efficiently.
- Managed incoming calls, directing them to appropriate attorneys.
- Greeted clients and visitors upon arrival at the law office.
Production Worker
Southern Assemblers
Carnesville, Georgia
05.1998 - 11.2006
- Operated machinery to assemble products efficiently and safely.
- Maintained clean and organized work areas to ensure safety compliance.
- Collaborated with team members to meet production deadlines consistently.
Education
Associates In Criminal Justice - Criminal Justice
North Georgia Technical College
Clarkesville, GA 08.2015 - 07.2017
Penn Forster Online
Atlanta, GaSkills
- Emergency response coordination
- Radio communications operation
- Incident management protocols
- Critical information relaying
- Documentation & Record keeping
- Quality control
- Manufacturing & Production
- Workplace Audit
- Time Management
- Problem Solving
- Attention to Detail
- Fast learner
Languages
English
Professional
Certification
- OSHA 10
Timeline
Emergency Communications Operator
SK Battery America
02.2022 - Current
Teen Advocate
Counseling on domestic allowance
08.2021 - 02.2022
Cook's Assistant
North GA Tech
03.2021 - 08.2021
Cook Shift Leader
Toccoa Falls College
05.2019 - 03.2021
Associates In Criminal Justice - Criminal Justice
North Georgia Technical College
08.2015 - 07.2017
Processor Operator
Baker And Taylor Books
08.2014 - 05.2019
Deli/Bakery Clerk
Kroger
05.2012 - 08.2014
Caregiver
Private Care
05.2010 - 07.2014
Receptionist
Law office of Palmore and Boeing and Associates
11.2007 - 05.2010
Production Worker
Southern Assemblers
05.1998 - 11.2006
Penn Forster Online