Helen Matias Paula
Moonachie,NJ
Summary
Highly motivated and detail-oriented individual with a strong background in administrative support and a passion for healthcare. Proven ability to multitask and prioritize tasks in fast-paced environments. Seeking a challenging role as a Medical Assistant to leverage my organizational skills, medical knowledge, and commitment to providing excellent patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Administrative Assistant
PTI PERSONAL TOUCH INSTALLATIONS
09.2024 - Current
- Enhanced team morale through consistent recognition of individual achievements, contributing to a positive workplace culture.
- Facilitated better decision-making for management by creating detailed reports on warehouse performance metrics.
- Managed vendor relationships, negotiating favorable terms that contributed to overall supply chain efficiency.
- Assisted in budget preparation and expense tracking for the warehouse department, ensuring financial goals were met.
Assistant Manager
CAPELLI SPORT
07.2021 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Clinical Shadower
HOLY NAME PHYSICIANS
02.2022 - 06.2022
- Shadowed healthcare professionals to acquire hands-on experience in various clinical settings.
- Enhanced teamwork abilities through participation in interdisciplinary meetings discussing complex case management scenarios.
- Developed strong communication skills by actively listening and responding empathetically to patients'' concerns and questions.
- Participated in continuing education seminars to stay current on best practices within the healthcare industry.
Clerk
CONTENT CRITICAL SOLUTIONS
11.2018 - 12.2020
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
- Optimized office space usage, arranging workstations to maximize productivity.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.
- Fostered culture of continuous improvement by suggesting and implementing process enhancements.
Scanner
TXX SERVICES INC
11.2017 - 08.2018
- Gathered, sorted and scanned documents to enter into computer system.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Assisted in training new employees on scanner usage, contributing to a skilled workforce.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
Clerk
DHL
01.2015 - 12.2017
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
Bachelor of Administration -
UNIVERSITY LAICA VICENTE
GUAYAQUIL,ECUADORMEDICAL ASSISTANT - HEALTH CARE
LATINO AMERICAN PROFESSIONAL MEDICAL ASSOCIATION.
New York, NY02-2022
High School Diploma -
ECUADOR AMAZONICO
GUAYAQUIL,ECUADOR01-2004
Skills
- Purchase order management
- Scheduling appointments
- Logistics support
- Teamwork
- Fast learner
- Customer service
Certification
- Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA).
- EKG Technician Certification (ETC) Exam.
- Clinical Medical Assistant Certification (CMAC) Exam.
- CPR Certification.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Warehouse Administrative Assistant
PTI PERSONAL TOUCH INSTALLATIONS
09.2024 - Current
Clinical Shadower
HOLY NAME PHYSICIANS
02.2022 - 06.2022
Assistant Manager
CAPELLI SPORT
07.2021 - 04.2024
Clerk
CONTENT CRITICAL SOLUTIONS
11.2018 - 12.2020
Scanner
TXX SERVICES INC
11.2017 - 08.2018
Clerk
DHL
01.2015 - 12.2017
Bachelor of Administration -
UNIVERSITY LAICA VICENTE
MEDICAL ASSISTANT - HEALTH CARE
LATINO AMERICAN PROFESSIONAL MEDICAL ASSOCIATION.
High School Diploma -
ECUADOR AMAZONICO
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