Helen Pass
Miami
Summary
Dynamic security monitor with extensive experience at Miami Dade County School Board, excelling in incident reporting and conflict resolution. Proven ability to ensure safety and order while fostering effective communication and collaboration. Adept at maintaining logs and supervising campus areas, contributing to a secure environment for students and staff.
Overview
7
7
years of professional experience
Work History
SECURITY MONITOR
MIAMI DADE COUNTY SCHOOL BOARD
MIAMI
01.2020 - 01.2024
- Escort and direct authorized visitors to desired destinations; escort delinquent students to and from administration offices; retrieve students as requested by administrators
- Communicate with students, parents, administrators and staff concerning student behavior, attendance and assigned activities; report incidents involving students, personnel and the public to school and District administrators and local law enforcement agencies
- Prepare and maintain various logs, records and reports related to daily activities, events and incidents
- Patrol and supervise assigned areas of campus, assuring students are safe, orderly, and within supervised areas; assure nonstudents on campus are authorized visitors; monitor lunch areas, walkways, restrooms and parking lots
- Operate and respond to calls on two-way radio; operate office equipment
CASHIER-CUSTOMER SERVICE CONSULTANT
TARGET
MIAMI
01.2017 - 01.2019
- Experience in retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Ability to adapt communication style to build a trusting relationship with guests and influence beauty regimens
- All other duties based on business needs
Education
High School Diploma -
Miami central senior high school
MIAMI, FL06-2013
Skills
- Incident reporting
- Patrol supervision
- Conflict resolution
- Customer service
- Record keeping
- Situation awareness
- Effective communication
- Team collaboration
- Safety procedures
- Rule enforcement
Timeline
SECURITY MONITOR
MIAMI DADE COUNTY SCHOOL BOARD
01.2020 - 01.2024
CASHIER-CUSTOMER SERVICE CONSULTANT
TARGET
01.2017 - 01.2019
High School Diploma -
Miami central senior high school