Helen Piceno
Irving,TX
Summary
Energetic, customer-oriented professional seeking a Flight Attendant Position. Offering extensive communication skills, and a friendly, confident, and pleasing personality in order to maximize challenging opportunities, where I can fully use my skills for the success of American Airlines.
Overview
8
8
years of professional experience
Work History
Flight Attendant
Psa Airlines
Dallas, TX
08.2023 - Current
- Provided safety instructions to passengers prior to takeoff and landing.
- Inspected cabins before and after flights to identify and address problems impacting flight operations, safety or passenger comfort.
- Supported smooth takeoffs and landings by keeping passengers in compliance with flight regulations.
- Helped passengers feel comfortable by providing requested items and answering questions.
- Administered first aid to passengers experiencing medical issues and helped coordinate advanced in-flight or ground support.
Flight Attendant
Skywest Airlines
03.2017 - 07.2021
- Implementing and understanding of all FAA rules and regulations for flight safety.
- Knowledge of all aircraft's emergency equipment.
- High standards for safety checks and passenger handling.
- Checked safety equipment, food, and beverages, and airplane cabin prior to boarding.
- Dealt with mechanical and passenger emergencies according to standards.
- Managed food and beverage service for passengers in-flight.
Cross Utilized Agent
Skywest Airlines
04.2016 - 03.2017
- Changing reservations upon request for delays or cancellations.
- Organizing and scanning bags to ensure they arrived at the proper final destination.
- Communicating effectively with in-flight and ground crew to ensure an on-time departure and arrival.
- Prepared the ramp for inbound and outbound flights.
- Security checks on morning and RON flights.
- Performed customer service duties, including answering phone calls and responding to emails.
- Verified passenger identity documents according to government regulations and airline policies.
Education
Allan Hancock College
Santa Maria, CA01.2000
Skills
- Emergency Response
- Cultural Awareness
- Public Interaction
- Passenger Support
- Regulatory Compliance
- Customer Service
- Public Speaking
- Administrative Tasks
- Safety Procedures
- Professional Appearance
Timeline
Flight Attendant
Psa Airlines
08.2023 - Current
Flight Attendant
Skywest Airlines
03.2017 - 07.2021
Cross Utilized Agent
Skywest Airlines
04.2016 - 03.2017
Allan Hancock College
Similar Profiles
Rebecca CavaliereRebecca Cavaliere
Flight Attendant at PSA Airlines / American AirlinesFlight Attendant at PSA Airlines / American Airlines
Anmolpreet KaurAnmolpreet Kaur
Flight Attendant at Psa Airlines (American Airlines)Flight Attendant at Psa Airlines (American Airlines)
MEGAN EVANSMEGAN EVANS
Supervisor of Human Resources at PSA Airlines | American Airlines GroupSupervisor of Human Resources at PSA Airlines | American Airlines Group
CARLTON FABIENCARLTON FABIEN
Aviation Parts Specialist at PSA Airlines/ American AirlinesAviation Parts Specialist at PSA Airlines/ American Airlines
Kevin Ricardo Freire OrtizKevin Ricardo Freire Ortiz
Clerk – Procurement at Hotel VINClerk – Procurement at Hotel VIN