Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

HELEN Platt

WASHINGTON,PA

Summary

Compassionate Nurse Case Manager offering [Number] years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare. Skilled in creating and implementing processes to improve patient care and cultivate support teams. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Patient-oriented Nurse with [Number] years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with [Area of expertise] specialty.

Overview

44
44
years of professional experience
1
1
Certification

Work History

RN Case Manager

Washington Hospital
03.2007 - 06.2022

performed patient chart and clinical documentation to provide detailed information on patient hospital care to the insurance company for reimbursement and to obtain authorizatio for pt to go to post hospital level of care most appropriate. proided details of patient hospitalization to the appropriate post hospital facilities SNFS or Home Health Care Agencies . Set up delivery of home iv medication and oxygen supplies or medical equiepment such as hospital beds walkers whheelchairs etc

  • Educated family members and caregivers on patient care instructions.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

RN Pediatric Med Surg Unit

Washington Hospital
03.2003 - 08.2007
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.

RN Case Manager C Igna Insurane

Cigna Insurance Company
09.2003 - 03.2004

Transplant Case Manager performed pt evaluations and obtained all qaulifying data to qualify pt for organ or stem cell transplants

  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.

HOME HEALTH RN, Admission RN , RN Supervisor

Washington Hospital Home Health
05.1995 - 03.2003
  • Conducted regular reviews of operations and identified areas for improvement.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • eveloped plan off care for patients priod of admission , contacted physicians and impliments plan of care and documented outcomes
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Medical-Surgical RN, Cardiac Step Down RN

Washington Hospital
05.1989 - 03.1995
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Evaluated patient histories, complaints, and current symptoms.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.

Home Health RN

Physicians Home Care
08.1987 - 05.1989
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.

RN Medical Surgical

Washington Hospital
10.1978 - 08.1987
  • Improved patient outcomes by consistently implementing evidence-based nursing practices in medical-surgical settings.
  • Enhanced patient satisfaction by providing compassionate and attentive care to a diverse population of patients.
  • Reduced hospital readmission rates through effective discharge planning and patient education on self-care management.
  • Collaborated with interdisciplinary team members to develop and implement individualized care plans for optimal patient outcomes.
  • Served as a preceptor for new graduate nurses, facilitating their transition into professional practice and fostering clinical competence.
  • Maintained compliance with regulatory standards by staying current on best practices within the medical-surgical nursing field.
  • Contributed to a positive work environment through effective communication and collaboration with colleagues and supervisors.
  • Promoted a culture of safety by adhering to infection control protocols, reducing the incidence of hospital-acquired infections.
  • Streamlined processes for documentation, ensuring accurate charting that facilitated timely decision-making by healthcare providers.

Education

RN Diploma - Registered Nursing

Washington Hospital School of Nursing
Washington PA
06.1978

Skills

  • Diagnostic Test Evaluations

  • Healthcare Program Planning

  • Neonatal Resuscitation

  • Healthcare regulations

  • Home care management

  • Medication Management

  • Community Program Referrals

  • Preventive health

  • Nursing Performance Assessment

  • Patient Examination

  • Decision-Making

Accomplishments

was listed in Whos Who among Registered nurses ,

  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].Participated in ddeveloping set card plan for cardiac patients implimented By Washington Hospital Home Health

Certification

  • [Area of expertise] License - current

Timeline

RN Case Manager

Washington Hospital
03.2007 - 06.2022

RN Case Manager C Igna Insurane

Cigna Insurance Company
09.2003 - 03.2004

RN Pediatric Med Surg Unit

Washington Hospital
03.2003 - 08.2007

HOME HEALTH RN, Admission RN , RN Supervisor

Washington Hospital Home Health
05.1995 - 03.2003

Medical-Surgical RN, Cardiac Step Down RN

Washington Hospital
05.1989 - 03.1995

Home Health RN

Physicians Home Care
08.1987 - 05.1989

RN Medical Surgical

Washington Hospital
10.1978 - 08.1987

RN Diploma - Registered Nursing

Washington Hospital School of Nursing
  • [Area of expertise] License - current
HELEN Platt