Robance Koen
261 Albany,NY
Summary
Proven multitasker and communicator, excelled in fast-paced environments at Golden Corral and UPS, enhancing order accuracy and customer satisfaction. Skilled in cooking, cleaning, and stock management, I significantly improved safety and efficiency. My background in hospitality and service industries underpins my commitment to excellence and teamwork.
Overview
21
21
years of professional experience
Work History
Cook/Server
Golden Corral
05.2018 - 09.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Order Picker
Medline
11.2015 - 04.2018
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Order Picker
U.N.F.I
07.2012 - 10.2015
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Order Picker
C & S Wholesale Services
05.2008 - 07.2012
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Driver, Warehouse Orders
UPS
06.2000 - 04.2008
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Hospitality and service industry background
- Order verification
- Stock management
Timeline
Cook/Server
Golden Corral
05.2018 - 09.2021
Order Picker
Medline
11.2015 - 04.2018
Order Picker
U.N.F.I
07.2012 - 10.2015
Order Picker
C & S Wholesale Services
05.2008 - 07.2012
Driver, Warehouse Orders
UPS
06.2000 - 04.2008
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