Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen Raines

Baltimore,MD

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations at WLR Automotive Group. Excelled in workload planning and team supervision, demonstrating a flexible approach and a commitment to continuous improvement. Showcasing attention to detail and a collaborative spirit.

Overview

7
7
years of professional experience

Work History

Location Manager

WLR Automotive Group
05.2018 - 09.2024
  • Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
  • Cultivated focus on customer service and satisfaction with well-trained, empowered team.
  • Managed multiple projects simultaneously, effectively prioritizing tasks and maintaining strict adherence to deadlines.
  • Assisted in risk assessments for each location, ensuring compliance with health and safety regulations at all times.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Substitute Lunch Staff

MCPS
02.2018 - 05.2018

Called in each morning to see where I was assigned for the day.

Helping with prep of lunch or breakfast for the day,

Serving students lunch

Following county food regulations

Food safety certified

Education

General Studies -

Northwest High School
Germantown, MD
06.2006

Skills

  • Workload planning
  • Customer Service
  • Team Supervision
  • Sales Development
  • Continuous Improvement
  • Self-Driven and Motivated
  • Attention to Detail
  • Teamwork and Collaboration
  • Flexible Schedule
  • CCTV Surveillance
  • Safety and Security
  • Emergency Preparedness
  • Compliance

Timeline

Location Manager

WLR Automotive Group
05.2018 - 09.2024

Substitute Lunch Staff

MCPS
02.2018 - 05.2018

General Studies -

Northwest High School
Helen Raines