Helen Rey

- Provide prescription verification, patient counseling and medication dispensing in a fast-paces retail pharmacy setting

- Assist patients with medication adherence, insurance resolution and prescription coordination

- Ensure compliance with pharmacy regulations, controlled substance procedures and safety standards

- Collaborate with healthcare providers to resolve prescription and therapy-related concerns

- Dispense medications accurately while providing patient-focused pharmaceutical care

- Educate patients regarding medication use, side effects and treatment adherence

- Support pharmacy workflow, inventory oversight and prescription processing

- Maintain strong relationships with patients, physicians and healthcare staff

- Led daily operations for a high-volume retail pharmacy while ensuring prescription accuracy, patient safety and regulatory compliance

- Supervised, trained and mentored pharmacists, pharmacy technicians and interns to improve workflow efficiency and customer satisfaction

- Administered immunizations and provided comprehensive medication counseling to diverse patient populations

- Collaborated with physicians and healthcare providers to resolve prescription issues and optimize patient therapy outcomes

- Maintained compliance with HIPAA, DEA, State and Federal pharmacy regulations

- Managed inventory control, medication ordering and controlled substance security procedures

- Recruited, hired and developed pharmacy staff while supporting long-term employee growth and retention

- Assisted patients with insurance issues, prior authorizations and medication affordability solutions

- Developed and implemented pharmacy policies and operational procedures to improve efficiency and maintain compliance