Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Helen Tippins

San Antonio,TX

Summary

Reliable Associate with highly flexible availability and excellent workplace focus. First-rate skills in inventory management, merchandise location and shipment preparation. Disciplined and hardworking professional with strong multitasking abilities. Offering 4 going on 5 years of customer service related experience.

Overview

7
7
years of professional experience

Work History

Sleep Coach

Wellsky
11300 Switzer Rd Overland Park, KS 66210 United S
02.2024 - Current

Assisted patients by answering calls to address respiratory machine needs. Facilitated inbound and outbound calls to place orders for pulmonary supplies. Educated patients on proper machine usage and compliance requirements. Provided patients with reports on equipment replacement schedules. Supported patients in understanding insurance eligibility and copay responsibilities.

Fufillment Expert

Target
San Antonio, TX
11.2021 - 02.2024
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Accepted, processed and quickly filled orders.
  • Followed proper packaging requirements depending on order size and type.
  • Filled orders according to defined standards using standard picking system.
  • Located merchandise from shelves and storage areas to fill orders.

Self Checkout Host

Walmart
San Antonio, TX
01.2019 - 11.2021
  • Scanned items and checked pricing on cash register for accuracy.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Built and maintained productive relationships with employees.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.

Education

Associate of Science - Biology/Pre-professional

San Antonio College
San Antonio, TX
03.2024

Skills

  • Oversaw the sorting and organization of project resources to enhance workflow efficiency Coordinated with team members to establish systematic filing processes Implemented best practices for maintaining organized project documentation
  • Facilitated efficient loading and unloading of vehicles to support logistics and transportation processes
  • Led collaborative efforts among diverse teams to drive project success and innovation Cultivated partnerships across departments to streamline processes and improve outcomes Championed team initiatives that aligned with organizational objectives
  • Coordinated logistics and packaging for shipment preparation to optimize supply chain efficiency
  • Ensured accuracy and precision in work processes to enhance overall quality
  • Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented strategies to elevate customer satisfaction and loyalty
  • Monitored and verified order details to maintain accuracy and customer satisfaction
  • Enhanced communication strategies to improve team collaboration and efficiency
  • Implemented flexible scheduling strategies to enhance team collaboration and productivity
  • Ensured accuracy and precision in documentation and reporting to uphold quality standards
  • Executed stocking and replenishing tasks to maintain optimal inventory levels and support sales operations
  • Committed to continuous learning and professional development
  • Conducted systematic inventory audits to maintain operational integrity and support supply chain efficiency
  • Fostered positive relationships through consistent friendliness and courteous behavior
  • Implemented effective work prioritization strategies to meet project deadlines
  • Developed strategic partnerships to support organizational objectives and foster teamwork

Education and Training

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Timeline

Sleep Coach

Wellsky
02.2024 - Current

Fufillment Expert

Target
11.2021 - 02.2024

Self Checkout Host

Walmart
01.2019 - 11.2021

Associate of Science - Biology/Pre-professional

San Antonio College
Helen Tippins