Helen Vasquez
South Riding,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Server
Glory days
10.2022 - Current
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Package Sorter
Amazon Warehouse
11.2023 - 12.2023
- Managed warehouse operations and verified proper shipment procedures.
- Communicated effectively with supervisors regarding any issues or concerns related to package handling or delivery schedules.
- Demonstrated exceptional attention to detail when sorting packages according to destination routes, minimizing misdirected deliveries or delays in transit time.
Petsmart Cashier/Groomer
Petsmart
11.2021 - 08.2022
- Worked with floor team and managers to meet wide range of customer needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Delivery Driver
Doordash
05.2020 - 05.2021
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Front Desk Receptionist
Mobu Kids
01.2019 - 09.2019
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Assisted in the planning and execution of special events such as birthday parties and holiday celebrations.
- Supervised gameplay and monitored guests' actions to prevent theft.
Education
B.S. in Criminal Justice -
George Mason University
Fairfax, VA12.2024
Associate in B.S Criminology -
Northern Virginia Community College
Annandale, VA05.2022
High School Diploma -
George Mason High School
Falls Church, VA08.2017
Skills
- Organization
- Proficiency using Microsoft Word, Powerpoint, and Google applications
- Time management
- Good Listener
- Determined
- Multitasking
- Analytical and Critical Thinking
Volunteer Experience
- (TOPS) Thomas Jefferson Elementary School, Falls Church, Virginia, 10, 11/2016, 01/2017, Assisting 2nd through 5th-grade students with homework
- (Externship) George Mason High school, Falls Church, Virginia, 30, 05/2017, Organize book room
References
- Fanny Lopez, 703-843-5577
- Kali Kemp, 703-772-8568
Languages
Spanish
Native or Bilingual
Timeline
Package Sorter
Amazon Warehouse
11.2023 - 12.2023
Server
Glory days
10.2022 - Current
Petsmart Cashier/Groomer
Petsmart
11.2021 - 08.2022
Delivery Driver
Doordash
05.2020 - 05.2021
Front Desk Receptionist
Mobu Kids
01.2019 - 09.2019
B.S. in Criminal Justice -
George Mason University
Associate in B.S Criminology -
Northern Virginia Community College
High School Diploma -
George Mason High School
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