Helen Zod
Sugar Land
Summary
Dynamic Certified Pharmacy Technician with a proven track record at Kroger, excelling in detail orientation and effective communication. Adept at collaborating with healthcare providers to enhance patient care and ensuring compliance with HIPAA regulations. Recognized for delivering exceptional service and maintaining high standards in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Kroger
Sugar Land
12.2023 - Current
- Collaborated with healthcare providers to ensure optimal patient care solutions.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Processed prescription orders accurately and efficiently for pharmacy customers.
RESTAURANT HOSTESS
Barrio
Sugar Land
06.2023 - 10.2023
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Greeted customers promptly and courteously upon their arrival to the restaurant.
- Monitored restaurant activity to determine seating and dining flow.
- Greeted patrons and coordinated table assignments to meet party preferences and requests.
- Performed opening and closing duties such as setting up dining areas, restocking supplies, checking restrooms for cleanliness.
- Presented positive first impression of establishment's high standards by delivering exceptional service.
- Answered phone calls to take reservations and address guest questions and concerns.
BRAND REPRESENTATIVE
Hollister
Sugar Land
03.2022 - 07.2022
- Developed a deep understanding of the company's products and services in order to effectively communicate its value proposition.
- Developed excellent customer service skills to ensure satisfaction of clients.
- Maintained an up-to-date knowledge base of market trends, competitive landscape, and customer needs.
- Delivered exceptional customer service to provide positive experience throughout sales process.
- Introduced current sales and promotions to bring awareness to brand initiatives.
- Provided excellent customer service during in-store promotions, resolving any issues or complaints quickly and professionally.
BRAND REPRESENTATIVE
Abercrombie and Fitch
Sugar Land
03.2021 - 01.2022
- Developed a deep understanding of the company's products and services in order to effectively communicate its value proposition.
- Developed excellent customer service skills to ensure satisfaction of clients.
- Delivered exceptional customer service to provide positive experience throughout sales process.
- Provided accurate information to clients and referred customers to appropriate team members when needed.
- Introduced current sales and promotions to bring awareness to brand initiatives.
- Provided excellent customer service during in-store promotions, resolving any issues or complaints quickly and professionally.
- Developed strong customer service and sales skills through working as a Brand Ambassador for a large retail chain.
Education
ASSOCIATE IN ARTS (A.A.) - NURSING CANDIDATE
Wharton County Junior College
Sugar Land05.2024
HIGH SCHOOL DIPLOMA -
Dulles High School
Sugar Land05.2022
Skills
- Detail orientation
- Effective communication
- Learning agility
- Task prioritization
- Self-driven
- Collaborative teamwork
Certification
Registered Technician Trainee
Extracurricular Activities
Miracle Club, 2021-2022
References
References available upon request
Awards
Academic Excellence, 2019-2022, Cum laude
Timeline
Certified Pharmacy Technician
Kroger
12.2023 - Current
RESTAURANT HOSTESS
Barrio
06.2023 - 10.2023
BRAND REPRESENTATIVE
Hollister
03.2022 - 07.2022
BRAND REPRESENTATIVE
Abercrombie and Fitch
03.2021 - 01.2022
ASSOCIATE IN ARTS (A.A.) - NURSING CANDIDATE
Wharton County Junior College
HIGH SCHOOL DIPLOMA -
Dulles High School
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