Helena Chetakov
Manager
Marlboro,NJ
Summary
Accomplished General Manager successful at implementing compliance systems while motivating, training and developing team members to drive profitability in highly competitive environment. Recognized for performance excellence and implementing strategic approaches to drive profitability and sales.
Overview
20
20
years of professional experience
Work History
District Manager
Diamond Braces
Staten Island, NY
09.2020 - Present
- Managed team schedules. Mentor staff to assure consistency and professionalism with emphasis on motivation and quality patient care. Supervised and led team of dental hygienists and administrative support staff of 19. Coached new hires on company processes while managing employees to achieve maximum production and patient satisfaction
- Responsible for day to day management of multiple offices
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns
- Optimized organizational systems for payment collections, AR, deposits and recordkeeping
- Audit claim submissions for proper billing practices
- Consistently exceeded production and collections goals focusing on excellent patient communication while fostering team building. Successfully collaborated with area businesses to increase referrals
- Work with management to assess and improve processes to improve office collections and patient satisfaction
- Assure compliance with applicable Company policies and procedures
General Manager
Universal Medical Management LLC
Newark, NJ
03.2008 - 03.2020
- Applied performance data to evaluate, improve, and expand operations, targeted to current business conditions and forecasted needs to meet and exceed ultimate business goal
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Increased revenue streams by reducing costs and expanding offered services, managing schedules and performing variance and risk analysis to implement corrective actions. Negotiated fee schedules.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Supported regulatory compliance by overseeing all audits to verify protocol adherence
- Set and administered annual operating budget, consistently maintaining controls and preventing overages
- Successfully collaborated with local business, schools, and religious organizations to effectively manage annual marketing budget and grow business to exceed 13,000 patients
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
Supervisory Officer
First Montauk Financial
Red Bank, NJ
02.2007 - 03.2008
- Managed branch audit process as well as worked with Registered Representatives and Regional Supervisors to address branch audit findings
- Developed, implemented and administered Firm Element Continuing Education. Monitored Registered Representatives compliance with firm policies of restricted securities
- Reviewed actively traded accounts for various potential violations. Reviewed and analyzed new and existing accounts for compliance with AML, BSA, OFAC, regulatory and firm policies. Projects as necessary
- Series 4,7,24,53,63,65
Senior Compliance Manager
AXA/MONY Group
New York, NY
05.2000 - 02.2007
- Managed/co-managed regulatory examinations
- Responded to regulatory inquiries and customer complaints
- Assisted internal auditor in trade desk audit to assure compliance with Firm policies and procedures as well as regulatory requirements
- Conducted daily review of trade exception reports to identify potential sales practice violations
- Updated and implemented firm AML procedures
- Responsible for AML/OFAC/CIP due diligence and investigations; coordinated SAR filings
- Reviewed employees and registered representatives outside trading activity
- Various special projects as necessary
- Series 4,7,24,53,63,65
Education
Accounting
Pace University
New York, NYSkills
- Highly motivated self-starter
- Staff training/development
- Contract negotiations
- Problem resolution
- Bi-lingual in English and Russian
- Business operations expertise
- Collaboration
- Document analysis
- Regulatory compliance oversight
- Leading audits
- Operations management
- Practice management
Work Preference
Job Search Status
Not actively lookingSalary Range
$100000/yr - $200000/yrTimeline
District Manager
Diamond Braces
09.2020 - Present
General Manager
Universal Medical Management LLC
03.2008 - 03.2020
Supervisory Officer
First Montauk Financial
02.2007 - 03.2008
Senior Compliance Manager
AXA/MONY Group
05.2000 - 02.2007
Accounting
Pace University