Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
Timeline
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Helena Connelly

Danvers,MA

Summary

Accomplished Branch Operations Manager at Santander Bank US, enhancing branch efficiency and revenue through strategic planning and sales management. Strong leadership in compliance reporting and conflict resolution, ensuring adherence to regulations while supporting a productive team environment. Skilled in ensuring document flow and expected tasks to achieve operational excellence.

Overview

5
5
years of professional experience

Work History

Branch Operations Manager

Santander Bank Us
Beverly, Peabody, MA
02.2023 - Current
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Organized daily workflow to maximize efficiency and productivity.
  • Ensured compliance with banking regulations and policies.
  • Completed regular checks on bank compliance with established policies and government regulations.
  • Managed inventory levels of cash, supplies, and other resources that the branch may have been in need of.

Lead Sales Supervisor

Ulta Beauty Inc.
Peabody , MA
11.2019 - 09.2022
  • Mentored newly hired employees by explaining tactics for achieving and building daily sales goals.
  • Organized promotional events for in-store brands.
  • Motivated sales representatives by delivering positive reinforcement and constructive feedback.

Education

High School Diploma -

Marblehead High School
Marblehead, MA

Some College (No Degree) - Business Management

Salem State University
Salem, MA

Skills

  • Sales management
  • Strategic planning
  • Conflict resolution
  • Team supervision
  • document flow coordination
  • Compliance reporting

Accomplishments

  • Top performer quarter one Branch Operations Management
  • Top performer quarter two Branch Operations Management

Activities

  • Reading/listening to podcasts.
  • Spending time with family and friends.

Timeline

Branch Operations Manager

Santander Bank Us
02.2023 - Current

Lead Sales Supervisor

Ulta Beauty Inc.
11.2019 - 09.2022

High School Diploma -

Marblehead High School

Some College (No Degree) - Business Management

Salem State University

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Helena Connelly