Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Helena Dembsky

Des Moines,US

Summary

Dedicated to learning, growing, and succeeding in any task given. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Barista

Auntie Irene
Des Moines, WA
05.2024 - Current
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Used POS system to accurately enter orders and process payments.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Babysitter

Haileigh Muresan
Des Moines, WA
01.2024 - 05.2024
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Establishing trust through consistent communication with both parents and kids.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Monitoring sleep schedules and adjusting accordingly if needed.
  • Supervised and cared for children ages 1 to 2.

Dining Room Server

Merrill Gardens
Burien, WA
06.2022 - 08.2022
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Monitored dining rooms for safety and customer needs.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Refilled drinks and checked with diners to meet specific needs.
  • Developed strong and lasting resident relationships.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Education

Some College (No Degree) - Academic Associates

Highline College
Des Moines, WA
09.2022 - 08.2025

Skills

  • Strategic planning
  • Building a community
  • Taking responsibility
  • Handling food safely
  • Staying organized
  • Catering to peoples needs
  • Communicating with co-workers
  • Dealing with people who have mild dementia
  • Learning to multitask
  • Dining room maintenance
  • Coffee expertise
  • Opening and closing duties
  • Espresso machine operation
  • Solid problem solver
  • Team player
  • Food running
  • Beverage preparation
  • New hire training
  • Opening and closing coordination
  • Table bussing
  • Multitasking and organization
  • Verbal and written communication
  • Speedy and efficient
  • Food preparation

Affiliations

  • Mount Rainier dance team
  • 4 year member
  • Mount Rainier swim team
  • 2 year member

References

References available upon request.

Timeline

Barista

Auntie Irene
05.2024 - Current

Babysitter

Haileigh Muresan
01.2024 - 05.2024

Some College (No Degree) - Academic Associates

Highline College
09.2022 - 08.2025

Dining Room Server

Merrill Gardens
06.2022 - 08.2022

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Helena Dembsky