Summary
Overview
Work History
Education
Skills
Timeline
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Helena Fornasier

Helena Fornasier

Mount Juliet,TN

Summary

Dynamic sales professional with a proven track record at Croach Pest Control, excelling in customer relations and retention. Leveraged strong interpersonal communication skills to expand the customer base and boost sales revenue by targeting high-potential accounts. Committed to delivering exceptional service and fostering lasting client relationships.

Overview

4
4
years of professional experience

Work History

Sales Representative

Croach Pest Control
02.2024 - 09.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Children's Swim Instructor

Coeur D'Alene Parks and Recreation
02.2023 - 09.2025
  • Taught swim instruction to students of varying ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.

Sales Associate

Super Silver
07.2022 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Alabaster Baby Boutique
08.2021 - 01.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

LibertyUniversity Online Academy
Lynchburg, VA
06-2023

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Customer retention

Timeline

Sales Representative

Croach Pest Control
02.2024 - 09.2025

Children's Swim Instructor

Coeur D'Alene Parks and Recreation
02.2023 - 09.2025

Sales Associate

Super Silver
07.2022 - 12.2023

Sales Associate

Alabaster Baby Boutique
08.2021 - 01.2023

High School Diploma -

LibertyUniversity Online Academy

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