Helena Hansen
Chicago,IL
Summary
Highly motivated, detail-oriented, and outgoing individual seeking a position in a fast-paced environment with potential for growth and advancement.
Overview
3
3
years of professional experience
Work History
Administrative Assistant and Inside Sales Rep
Banner Industries
12.2022 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted coworkers and staff members with special tasks on daily basis.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Answered customers' questions regarding products, prices, and availability.
Hostess
The Bandit Liquors
08.2022 - 12.2022
- Responsible for scheduling and managing reservations to maximize occupancy
- Efficiently manage customer requests to ensure customer satisfaction
- Initial point of contact with customers entering the restaurant.
Manager
Topz Sandwich Company
10.2021 - 07.2022
- Balanced cash drawers at the beginning and end of each shift
- Managed weekly inventory and drafted purchase orders
- Onboarded all new employees and implemented customer service orientation
- Created weekly staff schedule
- Responsible for restaurant setup and breakdown.
Front of House Staff
The Roost Restaurant
03.2021 - 08.2021
- Managed Front of House which included welcoming customers, executing orders and delivering food to guest tables
- Collaborated with other team members to maintain a team-oriented environment
- Efficiently respond to customer concerns and complaints.
Education
Certified as an EMT -
Montana State University
12.2022
Bozeman High School
01.2020
Skills
- Great communicator
- Proficient in all Microsoft products as well as Google
- Data Entry
- Computer Skills
- Customer Service
- Office Administration
Hobbies and Interests
- Music
- Art
- Volunteering at Animal shelters
Timeline
Administrative Assistant and Inside Sales Rep
Banner Industries
12.2022 - Current
Hostess
The Bandit Liquors
08.2022 - 12.2022
Manager
Topz Sandwich Company
10.2021 - 07.2022
Front of House Staff
The Roost Restaurant
03.2021 - 08.2021
Certified as an EMT -
Montana State University
Bozeman High School
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