Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Helena Hansen

Chicago,IL

Summary

Highly motivated, detail-oriented, and outgoing individual seeking a position in a fast-paced environment with potential for growth and advancement.

Overview

3
3
years of professional experience

Work History

Administrative Assistant and Inside Sales Rep

Banner Industries
12.2022 - Current
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Answered customers' questions regarding products, prices, and availability.

Hostess

The Bandit Liquors
08.2022 - 12.2022
  • Responsible for scheduling and managing reservations to maximize occupancy
  • Efficiently manage customer requests to ensure customer satisfaction
  • Initial point of contact with customers entering the restaurant.

Manager

Topz Sandwich Company
10.2021 - 07.2022
  • Balanced cash drawers at the beginning and end of each shift
  • Managed weekly inventory and drafted purchase orders
  • Onboarded all new employees and implemented customer service orientation
  • Created weekly staff schedule
  • Responsible for restaurant setup and breakdown.

Front of House Staff

The Roost Restaurant
03.2021 - 08.2021
  • Managed Front of House which included welcoming customers, executing orders and delivering food to guest tables
  • Collaborated with other team members to maintain a team-oriented environment
  • Efficiently respond to customer concerns and complaints.

Education

Certified as an EMT -

Montana State University
12.2022

Bozeman High School
01.2020

Skills

  • Great communicator
  • Proficient in all Microsoft products as well as Google
  • Data Entry
  • Computer Skills
  • Customer Service
  • Office Administration

Hobbies and Interests

  • Music
  • Art
  • Volunteering at Animal shelters

Timeline

Administrative Assistant and Inside Sales Rep

Banner Industries
12.2022 - Current

Hostess

The Bandit Liquors
08.2022 - 12.2022

Manager

Topz Sandwich Company
10.2021 - 07.2022

Front of House Staff

The Roost Restaurant
03.2021 - 08.2021

Certified as an EMT -

Montana State University

Bozeman High School

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Helena Hansen