Overview
Work History
Education
Skills
Timeline
Generic

Helena Ho

Philadelphia,PA

Overview

4
4
years of professional experience

Work History

Hostess / Server

Kichi Omakase
Philadelphia, USA
10.2024 - Current
  • Greet and check in guests for reservations, ensuring a welcoming first impression.
  • Escort guests to tables and provide attentive, friendly service throughout their meals.
  • Collaborate with team members to maintain smooth service and excellent dining experiences.

Cashier / Barista

Tea Do
Philadelphia, PA
01.2024 - Current
  • Prepare a variety of milk teas, specialty drinks, and appetizers with consistency and accuracy.
  • Provide fast and friendly cashier service to a high-volume customer base.
  • Trained as a barista after promotion, demonstrating strong adaptability and skill growth.

Cashier / Barista / Kitchen Assistant

Jojo's Café
Philadelphia, PA
03.2023 - 12.2023
  • Took customer orders, processed transactions, and answered questions about menu items.
  • Prepared Vietnamese drinks and assisted in making banh mi sandwiches.
  • Balanced multiple roles in a fast-paced café environment.

Cashier / Barista

ShareTea
Philadelphia, PA
06.2021 - 06.2022
  • Delivered customer service as a cashier while managing high-traffic rush hours.
  • Prepared bubble tea and operated barista equipment with attention to quality.
  • Assisted in kitchen preparation, contributing to team efficiency.

Education

Bachelor of Science - Health Professions

Temple University
Philadelphia, PA

High School Diploma -

Academy at Palumbo
Philadelphia, PA

Skills

  • Customer service and hospitality
  • Cash handling and POS systems
  • Beverage preparation
  • Food preparation and kitchen support
  • Team collaboration and communication
  • Adaptability in fast-paced environments

Timeline

Hostess / Server

Kichi Omakase
10.2024 - Current

Cashier / Barista

Tea Do
01.2024 - Current

Cashier / Barista / Kitchen Assistant

Jojo's Café
03.2023 - 12.2023

Cashier / Barista

ShareTea
06.2021 - 06.2022

Bachelor of Science - Health Professions

Temple University

High School Diploma -

Academy at Palumbo

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Helena Ho