Helena Ho
Philadelphia,PA
Overview
4
4
years of professional experience
Work History
Hostess / Server
Kichi Omakase
Philadelphia, USA
10.2024 - Current
- Greet and check in guests for reservations, ensuring a welcoming first impression.
- Escort guests to tables and provide attentive, friendly service throughout their meals.
- Collaborate with team members to maintain smooth service and excellent dining experiences.
Cashier / Barista
Tea Do
Philadelphia, PA
01.2024 - Current
- Prepare a variety of milk teas, specialty drinks, and appetizers with consistency and accuracy.
- Provide fast and friendly cashier service to a high-volume customer base.
- Trained as a barista after promotion, demonstrating strong adaptability and skill growth.
Cashier / Barista / Kitchen Assistant
Jojo's Café
Philadelphia, PA
03.2023 - 12.2023
- Took customer orders, processed transactions, and answered questions about menu items.
- Prepared Vietnamese drinks and assisted in making banh mi sandwiches.
- Balanced multiple roles in a fast-paced café environment.
Cashier / Barista
ShareTea
Philadelphia, PA
06.2021 - 06.2022
- Delivered customer service as a cashier while managing high-traffic rush hours.
- Prepared bubble tea and operated barista equipment with attention to quality.
- Assisted in kitchen preparation, contributing to team efficiency.
Education
Bachelor of Science - Health Professions
Temple University
Philadelphia, PAHigh School Diploma -
Academy at Palumbo
Philadelphia, PASkills
- Customer service and hospitality
- Cash handling and POS systems
- Beverage preparation
- Food preparation and kitchen support
- Team collaboration and communication
- Adaptability in fast-paced environments
Timeline
Hostess / Server
Kichi Omakase
10.2024 - Current
Cashier / Barista
Tea Do
01.2024 - Current
Cashier / Barista / Kitchen Assistant
Jojo's Café
03.2023 - 12.2023
Cashier / Barista
ShareTea
06.2021 - 06.2022
Bachelor of Science - Health Professions
Temple University
High School Diploma -
Academy at Palumbo