Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate
Helena Kindermann

Helena Kindermann

2532, Grand Central Pkwy - 16,FL

Summary

Results-driven and customer-focused sales professional with 10 years of experience providing high-quality customer service, strengthening brand loyalty. Committed to building strong customer relationships by reaching out to new clients and nurturing positive interactions with existing customers. Proven track record of closing sales, increasing customer satisfaction, and achieving and surpassing sales goals.
I’m dedicated, talented and driven saleswomen looking for a challenging but yet rewarding career. I like to describe myself of having true go-getter mentality.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Associate /Sales Associate/Lead Sales Key Holder

Perfumes 4 U
01.2023 - Current

Perfume Sales Associate

• Experienced in customer service with a focus on identifying needs and recommending suitable products.
• Skilled in presenting and describing fragrances, highlighting scent notes and product features.
• Proficient in sales techniques and persuasion to meet and exceed sales targets.
• Ability to build trust-based relationships with customers, providing a personalized and memorable shopping experience.
• Knowledgeable about luxury and popular perfume brands, as well as current trends in the fragrance market.
• Organized and attentive to product display and maintenance, ensuring an attractive shopping environment.
• Proactive in promotional activities, such as fragrance demonstrations and new product launch events.

Sales Associate /key holder

Kay Jewlers
09.2022 - 07.2023

Jewelry Sales Associate
• Experienced in providing exceptional customer service, assisting clients in selecting fine jewelry pieces tailored to their preferences and occasions.
• Skilled in explaining product details, including gemstones, precious metals, and craftsmanship, to educate and engage customers.
• Proficient in handling high-value transactions with professionalism, confidentiality, and attention to detail.
• Adept at maintaining and arranging displays to highlight the beauty and uniqueness of each piece, creating an inviting shopping environment.
• Knowledgeable about jewelry care, repair services, and trends in the luxury market to provide comprehensive assistance to customers.
• Strong ability to build long-term client relationships through personalized service and follow-up.
• Proven track record of achieving and surpassing sales goals while delivering a premium shopping experience.

Sales Associate/Lead Sales Key Holder

Perfumes 4 U
12.2016 - 01.2020

Perfume Sales Associate
• Experienced in customer service with a focus on identifying needs and recommending suitable products.
• Skilled in presenting and describing fragrances, highlighting scent notes and product features.
• Proficient in sales techniques and persuasion to meet and exceed sales targets.
• Ability to build trust-based relationships with customers, providing a personalized and memorable shopping experience.
• Knowledgeable about luxury and popular perfume brands, as well as current trends in the fragrance market.
• Organized and attentive to product display and maintenance, ensuring an attractive shopping environment.
• Proactive in promotional activities, such as fragrance demonstrations and new product launch events.

Sales Associate/Lead Sales Key Holder

Star Beauty Supply
01.2017 - 06.2019

Haircare Products Sales Associate
• Skilled in assisting customers with selecting shampoos, conditioners, and hair treatments based on individual hair types and needs.
• Knowledgeable about a wide range of haircare products, including natural, professional, and salon-exclusive brands.
• Experienced in explaining product benefits, usage instructions, and ingredients to educate and guide customers effectively.
• Proven ability to build strong customer relationships, fostering trust and loyalty through personalized recommendations.
• Proficient in achieving and exceeding sales targets through upselling and cross-selling complementary products.
• Organized in maintaining well-stocked and visually appealing displays to enhance the shopping experience.
• Passionate about staying updated on haircare trends and innovations to offer the best solutions to clients.

Sales associate/Sales Associate Lead Sales Key Holder

Kiosk perfume Premium
11.2014 - 02.2016

• Actively approached and engaged potential customers to attract foot traffic to the kiosk.

• Demonstrated the benefits of our products, highlighting superior quality and competitive pricing to persuade customers to make a purchase.

• Built rapport with customers by identifying their needs and recommending the most suitable products.

• Maintained a clean, organized, and visually appealing kiosk display to enhance the shopping experience.

• Ensured excellent customer service, answering inquiries and resolving any issues to maintain a positive shopping environment.

• Managed cash transactions, processed payments, and handled customer returns or exchanges professionally.

• Promoted special offers and deals to maximize sales opportunities and increase customer satisfaction.

Education

Bachelor of Laws -

Unisul - University of Santa Catarina
Tubarao, Brazil
08-2009

Skills

    ◦ Customer Service Brand Marketing Storytelling Sales Closing Upselling & Cross-Selling Strategic Selling Operations Management Administrative Assistance Visual Merchandising Customer Relations Client Acquisition & Retention Presentations Negotiations Inventory Management Cash Handling Team Leadership & Development

Certification

Knowledge of PowerPoint, Word, Excel, Photoshop, Photography, Microsoft Office

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working
English
Limited Working

Timeline

Sales Associate /Sales Associate/Lead Sales Key Holder

Perfumes 4 U
01.2023 - Current

Sales Associate /key holder

Kay Jewlers
09.2022 - 07.2023

Sales Associate/Lead Sales Key Holder

Star Beauty Supply
01.2017 - 06.2019

Sales Associate/Lead Sales Key Holder

Perfumes 4 U
12.2016 - 01.2020

Sales associate/Sales Associate Lead Sales Key Holder

Kiosk perfume Premium
11.2014 - 02.2016

Bachelor of Laws -

Unisul - University of Santa Catarina
Helena Kindermann