Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Helena Morgan

Krystal's Restaurant
Jasper,TN
1
Certification
4
years of professional experience

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Work History

Crew Trainer

4 Years 1 Month
Krystal's Restaurant | 06.2022 - 07.2026
  • Trained new crew members on operational procedures and customer service standards.
  • Monitored staff performance, providing constructive feedback to foster growth and skill development.
  • Facilitated onboarding sessions to ensure adherence to food safety regulations and quality control measures.
  • Fostered a positive work environment, leading to an increase in crew morale and productivity.

Education

High School Diploma

Marion County High School | Jasper, TN
  • Completed AP courses in U.S. History, World History, Literature, and Psychology
  • Completed Dual Enrollment courses at Chattanooga State Community College
  • 4.0 GPA
  • Ranked in Top 5% of the Class

Bachelor of Arts - Business

Centre College | Danville, KY | 05.2028
  • Kessler Scholar
  • 3.2 GPA

Skills

Customer service
Team leadership
Teamwork and collaboration
Problem-solving
Excel functions
Data analysis

Certification

  • Southwest Airlines Professional Communications Certification - Date Issued: 4/26/2024
  • 10-hour General Industry Safety and Health Training - Date Issued: 02/17/2022

Timeline

Crew Trainer

Krystal's Restaurant
06.2022 - 07.2026Read More

Marion County High School

High School Diploma
Read More

Centre College

Bachelor of Arts from Business
Read More
Helena Morgan