Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helena Walter

Seaside Park

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest experiences through attentive service and effective team collaboration. Skilled in cash handling and maintaining cleanliness standards, ensuring a welcoming environment for all patrons. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience

Work History

Server/Bartender

Ebby's Ristorante and Lounge
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Counter Server/Food Preparation Worker

Park Bakery
03.2020 - 08.2024
  • Managed multiple tasks in high-volume environment.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
  • Processed cash, debit and credit card payments.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
  • Restocked counter supplies, condiments, napkins and silverware.

Server

Chop Shop
03.2023 - 08.2023
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Beach Badge Checker

Seaside Park Beach Patrol
03.2019 - 08.2020
  • Promoted environmental awareness among patrons by informing them about proper waste disposal practices on the beachfront.
  • Demonstrated exceptional problem-solving abilities in resolving badge-related disputes or discrepancies through thorough investigation and clear communication.
  • Increased operational efficiency by regularly updating and organizing records of sold and checked badges.
  • Contributed to the success of beach events, assisting with set-up, clean-up, and promoting a positive environment for attendees.

Education

Bachelor of Science - Biology

Florida Atlantic University
Boca Raton, FL
05-2027

Edward R. Murrow High School
Brooklyn
06-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Cleanliness standards
  • Team collaboration
  • Task prioritization
  • Memory retention

Timeline

Server/Bartender

Ebby's Ristorante and Lounge
05.2024 - Current

Server

Chop Shop
03.2023 - 08.2023

Counter Server/Food Preparation Worker

Park Bakery
03.2020 - 08.2024

Beach Badge Checker

Seaside Park Beach Patrol
03.2019 - 08.2020

Bachelor of Science - Biology

Florida Atlantic University

Edward R. Murrow High School

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