Helena White
Sterile Processing Technician
Brookhaven,PA
Summary
Hardworking employee enthusiastic about learning Sterile Processing Hand on Provisional CRCST field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Generalist
Macys Department Store
02.2024 - Current
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Garment Hanger
CINTAS, Professional Uniform And Facility Services
04.2014 - 11.2023
- Increased repeat business by building strong relationships with clients through exceptional service and attention to detail.
- Established trust among clientele through consistent delivery of error-free alterations that met or exceeded expectations.
- Identified and resolved any issues related to garment construction or materials, ensuring optimal product quality for clients.
- Streamlined processes for garment handling and storage, reducing lost or damaged items.
- Demonstrated commitment to safety protocols, ensuring a hazard-free working environment for all employees.
- Increased inspection accuracy by utilizing various measurement tools and techniques to verify garment dimensions precisely.
Merchandise Pricing and Signing Associate
JCPenney
01.2011 - 03.2014
- Supported cross-functional initiatives within the retail organization by participating in special projects as needed, such as visual merchandising updates or holiday promotions planning.
- Reduced discrepancies in inventory levels by conducting regular audits on merchandise pricing and tagging accuracy.
- Maintained a clean work environment by adhering to safety protocols while handling price tags, signage materials, and other related supplies.
- Streamlined the signing process with efficient use of tools, techniques, and equipment provided by the company.
- Ensured customer satisfaction through precise execution of pricing changes, promotional signage, and markdowns in a timely manner.
On Line Support
Tyco Healthcare
10.2003 - 05.2010
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Loaded package containers onto forklifts and transported into packaging areas.
- Assembled, sealed, and loaded packages into correct trucks.
Education
No Degree - Sterile Processing Technology
Central Source Sterile Processing Training
Philadelphia, PA 05.2001 -
High School Diploma -
Benjamin Franklin Adult School
Coconut Grove Fl 05.2001 -
Skills
Store Opening and Closing
Cash Handling Accuracy
Merchandise Display
Flexible Schedule
Stocking and Receiving
Certification
Provisional Certified Registered CRCST
Timeline
Sales Generalist
Macys Department Store
02.2024 - Current
Garment Hanger
CINTAS, Professional Uniform And Facility Services
04.2014 - 11.2023
Merchandise Pricing and Signing Associate
JCPenney
01.2011 - 03.2014
On Line Support
Tyco Healthcare
10.2003 - 05.2010
No Degree - Sterile Processing Technology
Central Source Sterile Processing Training
05.2001 -
High School Diploma -
Benjamin Franklin Adult School
05.2001 -