Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Helena White

Sterile Processing Technician
Brookhaven,PA

Summary

Hardworking employee enthusiastic about learning Sterile Processing Hand on Provisional CRCST field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sales Generalist

Macys Department Store
02.2024 - Current
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Garment Hanger

CINTAS, Professional Uniform And Facility Services
04.2014 - 11.2023
  • Increased repeat business by building strong relationships with clients through exceptional service and attention to detail.
  • Established trust among clientele through consistent delivery of error-free alterations that met or exceeded expectations.
  • Identified and resolved any issues related to garment construction or materials, ensuring optimal product quality for clients.
  • Streamlined processes for garment handling and storage, reducing lost or damaged items.
  • Demonstrated commitment to safety protocols, ensuring a hazard-free working environment for all employees.
  • Increased inspection accuracy by utilizing various measurement tools and techniques to verify garment dimensions precisely.

Merchandise Pricing and Signing Associate

JCPenney
01.2011 - 03.2014
  • Supported cross-functional initiatives within the retail organization by participating in special projects as needed, such as visual merchandising updates or holiday promotions planning.
  • Reduced discrepancies in inventory levels by conducting regular audits on merchandise pricing and tagging accuracy.
  • Maintained a clean work environment by adhering to safety protocols while handling price tags, signage materials, and other related supplies.
  • Streamlined the signing process with efficient use of tools, techniques, and equipment provided by the company.
  • Ensured customer satisfaction through precise execution of pricing changes, promotional signage, and markdowns in a timely manner.

On Line Support

Tyco Healthcare
10.2003 - 05.2010
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Assembled, sealed, and loaded packages into correct trucks.

Education

No Degree - Sterile Processing Technology

Central Source Sterile Processing Training
Philadelphia, PA
05.2001 -

High School Diploma -

Benjamin Franklin Adult School
Coconut Grove Fl
05.2001 -

Skills

Store Opening and Closing

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Certification

Provisional Certified Registered CRCST

Timeline

Sales Generalist

Macys Department Store
02.2024 - Current

Garment Hanger

CINTAS, Professional Uniform And Facility Services
04.2014 - 11.2023

Merchandise Pricing and Signing Associate

JCPenney
01.2011 - 03.2014

On Line Support

Tyco Healthcare
10.2003 - 05.2010

No Degree - Sterile Processing Technology

Central Source Sterile Processing Training
05.2001 -

High School Diploma -

Benjamin Franklin Adult School
05.2001 -

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Helena WhiteSterile Processing Technician