Helen J Kim
Seal Beach,California
Summary
Adept at enhancing portfolio performance and reducing delinquency rates, my tenure at White Cap, LP, showcases my ability to solve complex credit issues through teamwork and exceptional problem-solving skills. Proficient in Oracle and Equifax, I excel in collections management and fostering customer relationships, ensuring financial integrity and collaborative success.
Overview
32
32
years of professional experience
Work History
Credit Associate
White Cap, LP
03.1998 - 02.2025
- Collaborated with cross-functional teams to address credit issues and implement effective solutions in a timely manner.
- Supported sales team efforts by providing valuable insights into customer credit profiles, facilitating more informed decisions.
- Reduced delinquency rates by proactively monitoring credit accounts and taking appropriate actions when necessary.
- Improved portfolio performance through diligent account management and regular reviews of existing credits.
- Processed new customer credit applications accessing credit agency data to open new accounts.
- Investigated and resolved customer disputes related to credit decisions.
- Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
- Performed credit reviews on corporations to assess financial conditions.
Accounts Payable Clerk
White Cap, LP
04.1993 - 03.1998
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
Education
Associate of Arts - Business
Cypress College
Cypress, CA06-1983
Skills
- Collections management
- Excellent communication
- Problem-solving abilities
- Attention to detail
- Customer service
- Teamwork and collaboration
- Proficient in [software]
- Getpaid
- Oracle
- Billtrust
- Equifax
- Resolve complaints
Timeline
Credit Associate
White Cap, LP
03.1998 - 02.2025
Accounts Payable Clerk
White Cap, LP
04.1993 - 03.1998
Associate of Arts - Business
Cypress College
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