Helenn Gamarra Linares
Summary
Hospitality professional with proven track record in leading teams to deliver exceptional dining experiences. Known for collaborative approach and results-driven mindset.
Overview
11
11
years of professional experience
Work History
Server
Reserve Cut At The Setai
09.2020 - Current
- Delivered exceptional dining experiences through attentive service and kosher menu knowledge.
- Trained and mentored junior servers on menu knowledge and customer engagement techniques.
- Coordinated setup and breakdown of events, ensuring compliance with safety and quality standards.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
Server
ABC Cocina Jean George's
07.2018 - 06.2019
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Sales Brand Ambassador
Princess Cruises, Boutiques on Board
10.2017 - 05.2018
- Developed and executed promotional selling strategies.
- Increased customer loyalty through personalized sales interactions, providing expert product knowledge.
- Generated leads by hosting in-store events, showcasing product features and benefits to prospective customers.
Food and Beverage Manager Internship
Four Seasons Hotels and Resorts
03.2014 - 03.2015
- Coordinated with team members to streamline service delivery and improve operational efficiency to gain knowledge
- Trained on hospitality protocols, enhancing team performance and service quality.
- Assisted in daily operations, ensuring seamless guest experiences and satisfaction.
Education
Hospitality Administration And Management
Isil
Lima Peru 12-2015
Skills
- Strong work ethic
- Guest engagement
- Hospitality service expertise
- Sales techniques
- Event planning
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Reserve Cut At The Setai
09.2020 - Current
Server
ABC Cocina Jean George's
07.2018 - 06.2019
Sales Brand Ambassador
Princess Cruises, Boutiques on Board
10.2017 - 05.2018
Food and Beverage Manager Internship
Four Seasons Hotels and Resorts
03.2014 - 03.2015
Hospitality Administration And Management
Isil
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