Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Customer Service Excellence:
Timeline
Generic

Heli Pandit

Chicago,IL

Summary

Motivated high school student with a track record of academic excellence looking for full -time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

3
3
years of professional experience

Work History

Catering Manager

Northwestern university
Chicago, Illinois
10.2023 - Current
  • Created marketing campaigns for catering services and monitored their effectiveness.
  • Monitored budgets for catering services and implemented cost-saving measures when necessary.
  • Supervised servers during catered events to ensure high standards of service were met.

Supervisor of Operations

United Airlines
Chicago, IL
02.2021 - 10.2023
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Maintained accurate records for tracking progress and performance of team members.

Quality Auditor

Abbott
Chicago, Illinois
01.2021 - 12.2021
  • Conducted internal audits to ensure compliance with quality standards.
  • Developed and maintained audit plans, checklists and procedures.
  • Tracked quality metrics such as defect rate, rework rate, waste rate.

Education

High School Diploma -

Schurz Carl High School
Chicago, IL
06-2017

Associate - Cybersecurity

Northwestern Illnois University
Chicago, IL

Skills

  • Catering consultation
  • Staff Supervision
  • Menu tastings
  • Menu development

Affiliations

  • cooking & Baking
  • yoga & meditation
  • Volunteering or Community Service

Accomplishments

  • Employee of the Year: Recognized for outstanding performance and dedication, exceeding targets, and consistently going above and beyond expectations.

Languages

Hindi
Professional
gujarati
Professional

Customer Service Excellence:

 Received accolades from customers for exceptional customer service, responsiveness, and dedication to ensuring client satisfaction, contributing to long-term client relationships and loyalty.

Timeline

Catering Manager

Northwestern university
10.2023 - Current

Supervisor of Operations

United Airlines
02.2021 - 10.2023

Quality Auditor

Abbott
01.2021 - 12.2021

High School Diploma -

Schurz Carl High School

Associate - Cybersecurity

Northwestern Illnois University
Heli Pandit