Hellen Ferreira Sotele

Throughout my professional journey, I have gained valuable experience and expertise in a range of roles, including working as a counter attendant, cashier, swim instructor, and lifeguard. These seemingly distinct positions have woven together to shape my development, providing me with a unique skill set. As a counter attendant and cashier, I honed my customer service skills, mastering the art of efficient problem-solving and maintaining a positive attitude. Transitioning into aquatics, my passion for teaching and ensuring the safety of others flourished as a swim instructor, where I developed adaptable lesson plans and fostered confidence in students of diverse ages and skill levels. Simultaneously, my role as a lifeguard demanded constant vigilance, quick decision-making, and the ability to administer first aid and CPR in emergency situations. The combination of exceptional customer service, effective communication, teaching abilities, and a strong sense of responsibility for others' safety has molded me into an adaptable, empathetic, and dependable professional capable of excelling in dynamic environments across industries.

• First Aid/CPR Certified