Hellen Jacqueline Barros Herreira
Guarulhos,SP
Summary
Insurance professional with comprehensive background in risk management and client advisory services. Known for delivering tailored insurance solutions and fostering long-term client trust. Valued for collaborative approach, adaptability in dynamic environments, and strong commitment to achieving results through effective communication and problem-solving.
Agente de vendas de seguros perspicaz trazendo 10 anos de experiência em gerenciamento de produtos e apólices de seguros para uma organização em crescimento. Focado e analítico com paixão pela satisfação do cliente e cumprimento de metas da equipe.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Insurance Broker
Porto Seguro
10.2016 - Current
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Take out Residential Real Estate Insurance
- Responded quickly to meet customer needs and resolve problems
- Participated in ongoing training to enhance own job skills and knowledge
- Managed and coordinated multiple projects while ensuring timely completion
- Identified ways to improve efficiency in operations and implemented process changes
- Developed departmental objectives, budgets, policies, procedures, and strategies
Corretora de Seguros
Tokio Marine
09.2016 - Current
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Developed departmental objectives, budgets, policies, procedures, and strategies
Financial Administrator
Jaguar Imoveis LTDA
02.2017 - 11.2023
- Financial, spreadsheets, graphs and statements
- Responded quickly to meet customer needs and resolve problems
- Utilized computer software to complete various administrative tasks
- Developed efficient office procedures, policies and standards that improved workflow and productivity
Gerente RH
JC Grafica
04.2010 - 07.2011
- Gerente de recursos humanos
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Participated in ongoing training to enhance own job skills and knowledge
Secretaria administrativa
Rubens Barros advogados
04.2005 - 09.2010
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Provided efficient and courteous service to customers at all times
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
- Experienced with social media and communications platforms
- Performed general maintenance and repair
- Developed departmental objectives, budgets, policies, procedures, and strategies
Education
Certification in Habilitação de Corretores de Seguros Capitalização -
Funenseg
09.2016
Bacharel - Administração de Empresas
Unisantanna
12.2008
Skills
- Relationship Building
- Team building
- Active Listening
- Data Entry
- Project Planning
- [Type] Software Proficiency
- Customer Service
- Clerical Support
- Recordkeeping
- MS Office
Accomplishments
- Gerou uma média de mais de 60 novas apólices por mês.
- Colaborou com a equipe no desenvolvimento de Atendimento e Fidelização do cliente Seguro Fiança Locatícia.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CRA N. 119578
- SUSEP. 201060577
References
Sergio Ferreira de Barros, Business Owner, 11974528260, HELLEN.BARROS@HOTMAIL.COM
Affiliations
- Sociedade Americana de Profissionais Administrativos
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
English
Limited Working
Interests
Tech enthusiast, passionate about exploring the latest advancements and innovations
- Sustainable Tech Innovations
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Adventure Travel
- Youth mentor, providing guidance and support to empower the next generation of leaders
Timeline
Financial Administrator
Jaguar Imoveis LTDA
02.2017 - 11.2023
Insurance Broker
Porto Seguro
10.2016 - Current
Corretora de Seguros
Tokio Marine
09.2016 - Current
Gerente RH
JC Grafica
04.2010 - 07.2011
Secretaria administrativa
Rubens Barros advogados
04.2005 - 09.2010
Bacharel - Administração de Empresas
Unisantanna
Certification in Habilitação de Corretores de Seguros Capitalização -
Funenseg
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