Reliable business professional with experience in project management, process improvement and financial analysis in multiple environments. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Anna Farris
Marketing|Business Administration
NC
Summary
Overview
3
Years of professional job experience
3
Years of customer service
1
Year of store operational managment
2
Years of marketing and business research and development
Education
Western Carolina UniversityCullowhee, NC
Bachelor of Arts from English Literature
05.2023
University Overview
Currently enrolled in Western Carolina University, I am receiving my diploma for Bachelors in Art for English Literature with a double major in Business Administration and Marketing by May of 2023.
- Honor Roll [Spring 2023]
- Honoree of [Cum Laude]
- Dean's List [Spring 2023]
- [3.5] GPA
Work History
Chick-fil-A
Shift Leader
01.2022 - 03.2023
Job overview
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Developed and implemented new processes and procedures to streamline operations.
- Collected, arranged, and input information into database system.
Old Edwards Inn
Housekeeper /Turndown Attendant
10.2020 - 01.2022
Job overview
- Ensuring all rooms are cared for and inspected according to standards while protecting equipment and making sure there are no inadequacies.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Dometrics INC
Representative Assistant
03.2020 - 04.2021
Job overview
- Negotiated organization partnerships with businesses through leveraging existing client relationships and social channels, along with developing new outreach strategies and maintaining company data reports
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Built relationships with customers and community to promote long term business growth.
- Met existing customers to review current services and expand sales opportunities.
- Recorded accurate and efficient records in customer database.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Skills
- Strategic planning
- Microsoft Word / PPT; Excel;
- Staff Training
- Daily Workflows
- Verbal and Written Communication
- Safety Processes
- Team Leadership
- Account Management
- Client Service
- Sales Reporting
- Operations Management
- Shift Paperwork Completion
Timeline
Shift Leader
Chick-fil-A
01.2022 - 03.2023
Housekeeper /Turndown Attendant
Old Edwards Inn
10.2020 - 01.2022
Representative Assistant
Dometrics INC
03.2020 - 04.2021
Western Carolina University
Bachelor of Arts from English Literature