Hema Chuwan
Canal Winchester,United States
Summary
Dedicated Home Health Aide and some medical assistant skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
6
6
years of professional experience
Work History
Home Health Aide
Premium Home Healthcare
Columbus, OH
03.2018 - Current
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Assisted in ambulation and exercise routines for clients.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
- Checked patients' pulse, temperature and respiration.
- Maintained records of patient care, progress or problems to report and discuss observations.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Transported individuals to medical appointments and assisted with errands.
- Documented patient status and reported changes in care needs.
- Planned, prepared or served meals to patients according to prescribed diets.
Team Lead
DHL Supply Chain
Columbus, OH
08.2020 - 03.2022
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Organized regular meetings with all stakeholders to ensure clear communication between departments.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Provided support to junior staff during peak periods of workloads.
- Motivated staff through positive reinforcement techniques.
- Maintained accurate records of employee attendance and task completion times.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Followed staffing strategies to achieve production goals.
Medical Assistant
Trust Medical Services
Columbus, OH
04.2021 - 05.2021
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing pelvic exam.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Scheduled appointments for patients via phone and in person.
- Documented notes during patient visits.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Education
Associate - Medical Assisting
Daymar
Columbus, OH08-2021
High School Diploma -
O.D Wyatt
Fort Worth, TX06-2016
Some College (No Degree) - Medical Insurance Billing
Tarrant County College District
Fort Worth, TXSkills
- Progress Documentation
- Behavioral Management
- Client Documentation
- Meal Preparation
- Medical Charting
- First Aid and Safety
- Housekeeping
- Patient Care
- Patient Transport
- Schedule Management
- Documentation
- Client Safety and First Aid
Timeline
Medical Assistant
Trust Medical Services
04.2021 - 05.2021
Team Lead
DHL Supply Chain
08.2020 - 03.2022
Home Health Aide
Premium Home Healthcare
03.2018 - Current
Associate - Medical Assisting
Daymar
High School Diploma -
O.D Wyatt
Some College (No Degree) - Medical Insurance Billing
Tarrant County College District