Summary
Overview
Work History
Education
Skills
Timeline
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Hema Kothapalli

Middleton,WI

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Mortgage Specialist

Thompson Kane Mortgage Loans
2023.03 - Current
  • Improved client satisfaction by efficiently processing mortgage applications and providing timely updates.
  • Reduced loan approval time by streamlining the application review process and collaborating with underwriters.
  • Enhanced team productivity by mentoring junior mortgage specialists and sharing best practices.
  • Achieved high customer retention rate through exceptional relationship management and personalized service.
  • Developed targeted marketing campaigns to attract potential clients, increasing business growth in key demographics.
  • Collaborated with real estate agents to establish referral networks, fostering mutually beneficial partnerships.
  • Successfully closed loans by conducting thorough risk assessments and ensuring compliance with applicable regulations.
  • Worked with underwriters to fix application problems and resolve issues.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Explained different types of loans pertaining to client situations.
  • Reviewed loan files and updated to match current standards.
  • Checked loan documents for accuracy prior to closing.

Education

MBA - Finance

University of The Cumberlands
Williamsburg, KY
10.2022

Skills

  • Credit Verification
  • Loan Processing
  • Refinancing Options
  • Financial Analysis
  • Loan Documentation
  • Client Needs Analysis
  • Employment Verification
  • Loan Servicing
  • Document Review

Timeline

Mortgage Specialist

Thompson Kane Mortgage Loans
2023.03 - Current

MBA - Finance

University of The Cumberlands
Hema Kothapalli