Hema Kothapalli
Middleton,WI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Mortgage Specialist
Thompson Kane Mortgage Loans
03.2023 - Current
- Improved client satisfaction by efficiently processing mortgage applications and providing timely updates.
- Reduced loan approval time by streamlining the application review process and collaborating with underwriters.
- Enhanced team productivity by mentoring junior mortgage specialists and sharing best practices.
- Achieved high customer retention rate through exceptional relationship management and personalized service.
- Developed targeted marketing campaigns to attract potential clients, increasing business growth in key demographics.
- Collaborated with real estate agents to establish referral networks, fostering mutually beneficial partnerships.
- Successfully closed loans by conducting thorough risk assessments and ensuring compliance with applicable regulations.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Explained different types of loans pertaining to client situations.
- Reviewed loan files and updated to match current standards.
- Checked loan documents for accuracy prior to closing.
Education
MBA - Finance
University of The Cumberlands
Williamsburg, KY10.2022
Skills
- Credit Verification
- Loan Processing
- Refinancing Options
- Financial Analysis
- Loan Documentation
- Client Needs Analysis
- Employment Verification
- Loan Servicing
- Document Review
Timeline
Mortgage Specialist
Thompson Kane Mortgage Loans
03.2023 - Current
MBA - Finance
University of The Cumberlands
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