Hema Kumari Esakkimuthu
Project Support Specialist
Dunlap,IL
Summary
Dynamic professional with experience at Infosys BPO, excelling in project management and team coordination. Proven ability to streamline onboarding processes and enhance data accuracy through strategic planning. Recognized for fostering collaboration and delivering results in fast-paced environments, ensuring efficient resource allocation and effective communication. Committed to student engagement and classroom management.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Classroom Assistant
Dunlap Middle School
Dunlap, Illnois
08.2024 - Current
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Managed attendance records, ensuring accurate documentation of each student''s presence or absence from class sessions.
- Supported students with special needs, ensuring their full participation in classroom activities.
- Monitored students in computer lab to enforce proper use of resources.
- Cleaned, organized and restocked classrooms for upcoming classes.
Project Support Associate
Sisesoft
Hosur, India
04.2023 - 07.2024
- Managed end-to-end onboarding and offboarding processes, ensuring seamless transitions for employees.
- Created and maintained project codes, tracked budgets, and monitored expenditures.
- Prepared billing sheets, consolidated reports, and coordinated timesheet collection.
- Conducted pre-screening and background verification for new hires.
- Processed invoices and tracked resource expenses for accurate financial reporting.
- Monitored project progress, identified risks and took corrective action as needed.
- Contributed to risk management initiatives by helping identify potential challenges before they became problems.
Classroom Aide
Banner Elementary School
Dunlap, Illnois
08.2022 - 01.2023
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Monitored student classroom and outdoors activities to promote student safety.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Project Management Coordinator
Infosys Ltd.
Bangalore, India
01.2008 - 05.2017
- Onboarding & Resource Management: Managed the full onboarding and offboarding process, resource allocation, and leave tracking. Created and maintained project codes, billing reports, and time sheets. Handled employee extensions and project-related documentation.
- PMO & Administrative Support: Coordinated background verification, pre-employment screening, and access management for employees. Organized weekly and monthly meetings, and tracked project application design progress. Provided general administrative support for PMO tasks.
- Project Billing & Finance Coordination: Generated and managed billing dashboards, validated travel expenses, and processed invoices. Coordinated project budgets, created and submitted Statements of Work (SOW), and handled client approvals.
- Reporting & Data Management: Developed reports for clients and internal needs, and automated Excel tasks for efficiency. Created dashboards and templates to simplify workflow and improve data accuracy. Supported the team with reporting requirements and data management.
- Leadership & Team Management: Led a 5-member team, overseeing billing operations, performance, and issue resolution. Provided training for new hires and ensured smooth communication with clients. Managed day-to-day team support and fostered a collaborative work environment.
Education
Bachelor of Engineering - Information Technology
Vinayaka Mission University
Salem,India 12.2005 - 03.2009
Diploma in IT - Information Technology
Nettur Technical Training Foundation.
Bangalore,india 08.2007 - 09.2009
Skills
Customer service
Time management
Planning and execution
Data collection
Team coordination
Attention to detail
Project management
Project coordination
Results orientation
Collaborative mindset
Strategic thinking
Student engagement
Classroom management
Personal hygiene assistance
Certification
Advanced excel training
Timeline
Classroom Assistant
Dunlap Middle School
08.2024 - Current
Project Support Associate
Sisesoft
04.2023 - 07.2024
Classroom Aide
Banner Elementary School
08.2022 - 01.2023
Lean automation project
12-2010
Advanced excel training
01-2009
Project Management Coordinator
Infosys Ltd.
01.2008 - 05.2017
Diploma in IT - Information Technology
Nettur Technical Training Foundation.
08.2007 - 09.2009
Bachelor of Engineering - Information Technology
Vinayaka Mission University
12.2005 - 03.2009
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