Hemraj Pandey
Fair Oaks,CA
Summary
Functional QA Engineer | 12+ Years of IT Experience | Agile & Waterfall Delivery. Results-driven QA leader with 12+ years of IT experience, including 8+ years in healthcare and proven success leading teams in Agile environments. Skilled in Facets, Member Portal, mobile testing, PEGA, API, UI, Unix, Tidal, NAS path, and cloud technologies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
QA Analyst
Blue Shield of CA -Infosys
08.2017 - Current
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
- Supported timely project completion through efficient prioritization and execution of test tasks.
- Identified opportunities for automation, implementing script-based tests to minimize manual effort and increase accuracy.
Web Design & IT Support Specialist
Yellow Cab Company
01.2013 - 02.2016
- Planned and created user stories, test plans, scenarios, and test cases for functional and regression testing; prioritized projects and resolved defects in JIRA; participated in requirement meetings to gather and analyze business needs; conducted reviews; and led offshore teams in delivering projects, including cloud migration and PEGA initiatives.
- Maintained website updates, ensured cross-browser compatibility, Advertisement and optimized site performance.
Education
Bachelor of Science (B.S.) - Business Administration (Information Systems) & SAP Certification
San Francisco State University
07.2016
Skills
- Team leadership in offshore settings
- Claims and membership expertise
- Proficient in end-to-end data validation processes
- Agile project management
- Project management tools proficiency
- Basic knowledge of web development and automation technologies including HTML, JavaScript, CSS, and Selenium
- Software testing proficiency
- API testing proficiency with Insomnia
- Team Work
- Time Management
- Adaptability
- Analytical problem-solving
- FEP batch processing proficiency
- Knowledgeable in EDI transaction set management
- Expertise in Tidal core and custom jobs
Certification
- Agile Certification (2022)
- GITHUB CHATBOT Training (August 2025)
- AI and Cloud Training (AWS & Cloud Migration Focus)
- Generative AI Training (2025)
Certifications and Trainings
• Agile Certification (2022)
• GITHUB CHATBOT Training (August 2025)
• AI and Cloud Training (AWS & Cloud Migration Focus)
• Generative AI Training (2025)
Languages
English
Hindi
Nepali
Punjabi
Pahadi
Timeline
QA Analyst
Blue Shield of CA -Infosys
08.2017 - Current
Web Design & IT Support Specialist
Yellow Cab Company
01.2013 - 02.2016
Bachelor of Science (B.S.) - Business Administration (Information Systems) & SAP Certification
San Francisco State University
Similar Profiles
WENDY GARCIAWENDY GARCIA
Care Service Coordinator, Specialist at Blue Shield of CACare Service Coordinator, Specialist at Blue Shield of CA
AMY ANDERSONAMY ANDERSON
CUSTOMER SERVICE ADVOCATE at Sagility Blue Shield CACUSTOMER SERVICE ADVOCATE at Sagility Blue Shield CA
Tayylor RogersTayylor Rogers
Customer Care Representative at Blue Shield of CACustomer Care Representative at Blue Shield of CA
Diamond BaileyDiamond Bailey
Individual and Family Plan Correspondent at Blue Shield of CAIndividual and Family Plan Correspondent at Blue Shield of CA
James GundersenJames Gundersen
Acting Manager of Dispatch & Scheduling at Northern California Power Agency (NCPA)Acting Manager of Dispatch & Scheduling at Northern California Power Agency (NCPA)