Hender Carrillo
Houston
Summary
Operations-focused professional with progressive experience across automated warehouse distribution, direct sales, telecommunications, and fire protection systems. Demonstrated leadership capabilities in high-volume production environments, automation troubleshooting, and team coordination. Proven ability to manage workflow continuity, improve operational efficiency, and perform under pressure. Seeking advancement into Operations Leadership or Management roles.
Overview
7
7
years of professional experience
Work History
Warehouse Operations Associate / Buffer Operator
FRITO-LAY
Rosenberg, TX
07.2024 - Current
- Oversaw automated buffer systems responsible for approximately 80% of facility production flow.
- Monitored plant-wide automation dashboards to detect and resolve system interruptions in real time.
- Performed troubleshooting on conveyor systems and shuttle automation units across 10-level buffer aisles.
- Coordinated operational coverage for up to 6 employees simultaneously, maintaining uninterrupted workflow.
- Executed Dock Prep operations, trailer staging, and outbound floor organization to improve shipping efficiency.
- Loaded trailers using deadstack, cart, and mixed-load configurations in high-volume distribution setting.
Direct Sales Representative
VDC
Houston, TX
04.2022 - 12.2023
- Managed full sales cycle from prospecting to closing in competitive market environment.
- Negotiated agreements and built long-term client relationships.
- Exceeded performance expectations through strategic communication and adaptability.
- Developed strong leadership communication and persuasion skills.
Fire Protection Specialist
MLN
Houston, TX
06.2021 - 03.2022
- Installed fire protection systems for commercial and industrial facilities.
- Interpreted blueprints and ensured compliance with fire safety regulations.
- Delivered accurate performance in fast-paced, deadline-driven environments.
Telecommunication Tower Technician
Star Wireless LLC
Houston, TX
11.2020 - 06.2021
- Installed and configured telecommunications infrastructure and fiber systems.
- Worked at heights following strict OSHA safety standards.
- Supported SIEMENS and Nokia technology integrations.
Installer Technician
Grayco Communications
Houston, TX
11.2018 - 01.2020
- Installed and tested fiber optic communication systems.
- Performed system diagnostics and troubleshooting.
- Coordinated with supervisors to meet project deadlines.
Education
Bachelor’s degree - science and technology
University of Zulia
ESL Certificate Level 4 - undefined
Houston Community College
Skills
- Warehouse & Distribution Operations
- Automated Systems (ASRS & Buffer Operations)
- Production Flow Optimization
- Team Coordination & Workforce Coverage
- Trailer Loading & Dock Management
- Technical Troubleshooting
- Process Improvement
- Safety Compliance
- Lean Operational Mindset
- Microsoft Office
Timeline
Warehouse Operations Associate / Buffer Operator
FRITO-LAY
07.2024 - Current
Direct Sales Representative
VDC
04.2022 - 12.2023
Fire Protection Specialist
MLN
06.2021 - 03.2022
Telecommunication Tower Technician
Star Wireless LLC
11.2020 - 06.2021
Installer Technician
Grayco Communications
11.2018 - 01.2020
ESL Certificate Level 4 - undefined
Houston Community College
Bachelor’s degree - science and technology
University of Zulia