Rabb Muhammad
Scranton,PA
Summary
Results-oriented operations professional with extensive experience in optimizing processes and enhancing client onboarding. Proven capability to streamline workflows and improve inventory management, contributing to operational excellence in dynamic environments while ensuring collaboration across teams.
Overview
23
23
years of professional experience
Work History
Warehouse Associate
Lowe’s
Pittston, USA
07.2024 - Current
- Supported daily regional distribution center operations by managing receiving, inventory movement, order fulfillment, and shipment preparation
- Maintain productivity and accuracy standards in a fast-paced warehouse environment
- Coordinated with supervisors and team members to streamline workflow and achieve operational goals on time
- Assisted with inventory control and product handling while maintaining organized storage locations to enhance accessibility
- Follow company safety procedures and operational guidelines to support a safe working environment
- Contribute to overall warehouse efficiency through teamwork, communication, and attention to detail
Implementation Specialist
Cigna Health Care
08.2003 - 05.2026
- Managed implementation processes and coordinated workflow solutions for client accounts in a fast-paced operational environment
- Led brainstorming and collaboration meetings with account management teams to improve renewals, onboarding efficiency, and workflow processes
- Resolved operational and account-related issues while ensuring accuracy and adherence to strict deadlines
- Collaborated with sales, support, and operations teams to enhance communication and streamline processes
- Developed and maintained Excel tracking spreadsheets to highlight account challenges, operational barriers, and process improvement opportunities
- Conducted detailed account reviews and documentation audits to ensure compliance and accuracy
- Built strong client relationships through consistent communication, problem resolution, and ongoing support
- Recognized for strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously
- Worked remotely to facilitate communication and collaboration with team members across various locations.
Forklift Operator
Chewy Warehouse
Wilkes-Barre, USA
01.2021 - 05.2025
- Supported daily warehouse operations, ensuring timely order picking, packing, inventory movement, and shipment preparation
- Operated warehouse equipment safely and efficiently while maintaining productivity standards
- Coordinated with team members and supervisors to achieve daily production and fulfillment goals
- Conducted routine equipment inspections and reported maintenance or safety concerns promptly
- Maintained accurate inventory handling and labeling procedures, enhancing operational efficiency
- Assisted in maintaining a clean, organized, and safety-focused warehouse environment
Education
High School Diploma -
Westside High School
Newark, NJSkills
- Warehouse & Distribution Operations
- Inventory Accuracy & Order Fulfillment
- Order Processing
- Inventory Management Software
- Process optimization
- Operational planning
- Production & Performance Tracking
- Safety & Compliance Awareness
- Problem Solving & Issue Resolution
- Team Collaboration & Leadership
- Documentation & Reporting
- Relationship management
Accomplishments
- Helped improve workflow efficiency by staying organized and proactive during busy periods.
- Frequently trusted to handle additional responsibilities and support team operations.
- Maintained strong attendance, reliability, and professionalism in fast-paced environments.
Awards Recognition
- Recognition for teamwork, communication, and operational support
- Acknowledged by leadership for strong attention to detail and dependability
- Trusted contributor during high-priority projects and deadline-driven initiatives
Timeline
Warehouse Associate
Lowe’s
07.2024 - Current
Forklift Operator
Chewy Warehouse
01.2021 - 05.2025
Implementation Specialist
Cigna Health Care
08.2003 - 05.2026
High School Diploma -
Westside High School