Henderson WILLIAMS

Coordinated GSOC communications to facilitate seamless collaboration among security teams.

• Provided physical protection for corporate facilities, personnel and assets.
• Identified potential threats and vulnerabilities and implemented appropriate countermeasures.
• Managed access control systems to secure premises and sensitive areas.
• Reviewed access control measures for facilities and personnel.
• Monitored access control systems and key code records to identify and investigate suspicious activities.
• Monitored CCTV systems to detect suspicious activity in designated areas.
• Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
• Analyzed data from surveillance cameras to detect patterns or anomalies in behavior.
• Carried out inspections of premises regularly to ensure compliance with safety standards.
• Responded to alarms, fire alarms, and other emergencies.
• Documented incidents of theft, unauthorized access violations, and other unusual occurrences to support subsequent criminal or civil actions.
• Managed a team of security guards by providing direction and support.

• Monitored hotel premises to ensure guest safety and security.
• Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
• Monitored CCTV systems to ensure safety and security of premises.
• Assisted in emergency response situations, ensuring guest safety protocols were followed.
• Collaborated with local law enforcement on security-related matters.
• Coordinated with law enforcement and emergency responders during incidents and emergencies.
• Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
• Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
• Responded promptly to guest inquiries and concerns regarding safety issues.

• Secured mall premises by conducting regular patrols and monitoring for suspicious behavior.
• Monitored premises, documenting activity in daily officer reports to ensure accurate records of security operations.
• Monitored surveillance cameras, responding promptly to suspicious activity to enhance overall safety.
• Completed incident reports to record security or loss prevention incidents.
• Ensured safety by observing patrons and addressing potential security issues proactively.
• =Confirmed visitor identification prior to granting entry into the building.
• Observed patrons and customers to quickly address security situations.
• Addressed guest issues by responding quickly and providing detailed reports to management.
• Resolved issues swiftly, providing clear reports while maintaining minimal supervision.

• Bagged groceries and assisted customers in locating products and loading heavy items into vehicles.
• Bagged groceries, assisted customers with heavy items, and organized front-end and back-end merchandise displays.
• Pulled pallets over 85 pounds and stocked shelves with products while managing cardboard recycling efficiently.
• Assisted customers with inquiries and provided product information.
• Collaborated with team members to restock shelves timely and accurately.
• Monitored inventory levels and reported shortages to management promptly.
• Supported promotional activities by setting up displays and signage effectively.
• Assisted with price checks, go-backs, and replenishing supplies.
• Packaged or bagged purchases and assisted customers with in-vehicle loading.
• Worked as part of a team to meet daily goals for stocking shelves, cleaning.
• Stocked shelves with merchandise, rotated products, and removed expired items.
• Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
• Delivered exceptional customer service by greeting customers and directing to desired items.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Engaged with clients to understand their preferences and needs.
• Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
• Fostered positive relationships with customers through engaging conversations during visits.
• Managed appointment scheduling for clients efficiently and accurately.
• Swept away clients' hair promptly to prepare for incoming customers, managed opening and closing shop operations.
• Restocked supplies and equipment to ensure smooth daily operations.
• Supported barbers by preparing tools and products for use during services.
• Handled cash transactions and processed payments at the front counter.
• Assisted in maintaining shop cleanliness by sweeping, mopping floors, and sanitizing equipment.
• Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.