Juan Zapata
Madison,AL
Summary
Quadrilingual corporate security specialist with extensive experience at Steelcase Inc. Demonstrated expertise in incident investigation and conflict de-escalation. Led safety initiatives that improved process efficiency and ensured compliance with policies. Skilled in surveillance monitoring and emergency preparedness, contributing to a secure environment through comprehensive training and documentation.
Overview
7
7
years of professional experience
Work History
Corporate Security Specialist II
Steelcase, Inc.
Athens, USA
01.2022 - Current
- Lead investigations on harassment, policy violations, time fraud, and accidents
- Performed monthly safety inspections (fire, AEDs, spill response)
- Administered drug testing, surveillance, conflict de-escalation, and first aid response
- Contributed to policy rollout and cost-saving initiatives, e.g., energy audit report saving thousands
- Previously served as contractor/interim site supervisor with G4S (2019–2020), excluding 6-month military training
Sergeant (74D)
U.S. Army Reserve
Huntsville, USA
06.2019 - 06.2025
- Squad leader responsible for medical, admin, and operational readiness
- Supervised training and hazardous materials response
- Donned full PPE and operated within NBC (nuclear/biological/chemical) environments
Police Records Clerk
Huntsville Police Department
Huntsville, USA
11.2020 - 12.2021
- Entered and processed felony/misdemeanor warrants into NCIC/ACJIS systems
- Handled officer radio traffic and critical background checks
- Audited officer reports and enforced documentation standards
Education
B.S. - Criminal Justice
Alabama A&M University
Normal, ALSkills
- Incident investigation
- Policy writing
- Safety inspections
- Conflict de-escalation
- Surveillance monitoring
- Hazardous materials response
- Documentation standards
- Access control
- Emergency preparedness
- Security management
- Training implementation
Languages
Spanish
Full Professional
Portuguese
Full Professional
Chinese (Mandarin)
Professional
Accolades And Publications
- Army Achievement Medal, 490th CBRN Battalion
- Certificate of Achievement, 450th Chemical Battalion
- 1st Place, 2020 Incipere Book Awards, Science Fiction
- Published 2 books and multiple works in literary magazines,
Timeline
Corporate Security Specialist II
Steelcase, Inc.
01.2022 - Current
Police Records Clerk
Huntsville Police Department
11.2020 - 12.2021
Sergeant (74D)
U.S. Army Reserve
06.2019 - 06.2025
B.S. - Criminal Justice
Alabama A&M University