Hendley Byers
Birmingham,AL
Summary
Experienced onsite specialist with a proven track record of driving impactful results through strong technical skills and effective problem-solving. Recognized for exceptional team collaboration and leadership, adept at adapting to changing needs to ensure seamless operations and client satisfaction. Dependable and focused on delivering consistent, high-quality outcomes, both personally and by fostering a team that consistently produces exceptional results.
Overview
7
7
years of professional experience
Work History
Onsite Specialist
Stryker
08.2024 - Current
- Delivered exceptional customer service through prompt response times and effective communication.
- Stayed up-to-date on industry trends and innovations enhancing knowledge within the field.
- Identified potential issues and proactively addressed them, preventing costly repairs and downtime.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Decontaminated, cleaned, assembled, packaged, sterilized, stored, and distributed reusable surgical instrumentation and equipment.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
Assistant General Manager
University of Alabama Hockey Team
01.2023 - 05.2024
- Oversaw game-day operations, including coordinating with officials, managing ticket sales, and ensuring a smooth and professional fan experience at home games
- Managed team operations, including scheduling, equipment inventory, and travel arrangements
- Facilitated communication between coaching staff, players, and university administration to ensure program success
- Assisted in budget management and fundraising initiatives to support program needs
Surgical Operating Room Assistant
The Surgery Center
06.2023 - 08.2023
- Assisted surgical team with preparing operating rooms by sterilizing equipment and arranging necessary supplies for procedures
- Transported patients to and from operating rooms while ensuring their comfort and safety
- Monitored patients before and after surgery, documenting vital signs and assisting with post-operative care as directed by medical team
- Supported surgical staff during procedures by handing them instruments and supplies as needed
Senior Sales Associate
The Icey Girl & Co.
06.2021 - 08.2023
- Expertly prepare and serve high-quality shaved ice desserts to customers in a fast-paced environment
- Maintain cleanliness and organization of the shaved ice station and all equipment
- Provide exceptional customer service by greeting, assisting, and satisfying customer needs
- Work collaboratively with team members to ensure smooth operations and a positive work environment
Dance Teacher
Prodigy Dance Centre
08.2018 - 07.2020
- Developed and implemented creative lesson plans that catered to various age groups and skill levels in ballet, jazz, and hip hop dance styles
- Conducted engaging and interactive dance classes that focused on technique, choreography, and performance skills
- Organized and supervised dance rehearsals, recitals, and competitions to showcase student progress and talent
- Collaborated with other dance instructors, parents, and students to create a positive and inclusive learning environment for all participants
Education
Bachelor of Science - Kinesiology
The University of Alabama
Tuscaloosa, AL05.2024
Skills
- Problem-solving
- Time management
- Organizational skills
- Team leadership
- Interpersonal skills
- Complaint resolution
- Employee training
- Task delegation
- Mentoring
Affiliations
Alpha Delta Pi Sorority, Eta Chapter
Timeline
Onsite Specialist
Stryker
08.2024 - Current
Surgical Operating Room Assistant
The Surgery Center
06.2023 - 08.2023
Assistant General Manager
University of Alabama Hockey Team
01.2023 - 05.2024
Senior Sales Associate
The Icey Girl & Co.
06.2021 - 08.2023
Dance Teacher
Prodigy Dance Centre
08.2018 - 07.2020
Bachelor of Science - Kinesiology
The University of Alabama
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